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Help! Has Jumia Duped Me? - Business - Nairaland

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Help! Has Jumia Duped Me? by Winner4Life: 6:33pm On Jan 20, 2018
I placed an order for a DVD player from Jumia number 356867932 which I later discovered was defective and was promptly returned. Jumia was supposed to remit this money into my account but instead turned it into a payment voucher which I had no option but to accept.
The issue with Jumia now is that I selected another DVD player which is #2,900 Naira above the voucher limit of 12,200 Naira and was asked to pay balance of #2,900 Naira for which I attempted payment but it wasn't fulfilled because of insufficient balance in my MasterCard account. When I made another attempt to pay the balance #2,900 using my visa card account, the payment was declined and I was asked to make full payment on delivery for item number 334866132 for over #15,000 Naira instead of just #2,900, being the balance less the payment voucher amount of #12,200 Naira. I think this is unfair. I've been patronizing Jumia for sometime now without issues until recently.
Please let someone help as support is yet to attend to this issue adequately.
Re: Help! Has Jumia Duped Me? by NLbully(m): 7:20pm On Jan 20, 2018
Abegi anything associated with Nigeria is useless
Re: Help! Has Jumia Duped Me? by beautyoftheLord: 11:56pm On Jan 20, 2018
Currently facing a similar issue. They are just too incompetent.
Re: Help! Has Jumia Duped Me? by uwa1(m): 8:57am On Jan 21, 2018
Na wa for u oh..... Where are u from self....



NLbully:
Abegi anything associated with Nigeria is useless
Re: Help! Has Jumia Duped Me? by NLbully(m): 10:06am On Jan 21, 2018
uwa1:
Na wa for u oh..... Where are u from self....



sorry am from Kuwait
Re: Help! Has Jumia Duped Me? by uwa1(m): 8:51pm On Jan 21, 2018
No wonder...



NLbully:
sorry am from Kuwait

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