Last month, I posted here how GTB is ripping me off through sms charges.
This month, I got a debit of N1000 plus , as sms charges. I 've not been receiving sms alert recently in every transaction. I only depend on my email notification and my app to check when transaction is done.
I wait to go to any of their branches tomorrow to deactivate my sms notification officially.
This is stealing.

But unfortunately, the Sms alert is now mandatory. I thought they send you a message pertaining to this.
The only thing you can do is to file a complaint and let them go over your transactions. I know that they deducts N4 per SMS alert but, this one is too much for you o

StephenOlgade:
But unfortunately, the Sms alert is now mandatory. I thought they send you a message pertaining to this.
The only thing you can do is to file a complaint and let them go over your transactions. I know that they deducts N4 per SMS alert but, this one is too much for you o

It is not Mandatory... GTB just used the last CBN circular on it to cajole it's customers. I am using other banks too that I deactivated sms alert on their account because of excessive charges. (Diamond and FBN) none of them reactivated it back for me after that circular only GTB did.

dnt deactivate ur sms alert to avoid story tha.t. TOUGH.if you are in lagos,go to there Hq and complain. not the branch cos most od their CC are dumb upstairs

Yesterday, I went to a branch in western avenue, asked for indemnity form to stop receiving sms, I was giving one and I filled the form completely. So hopefully, gtb will not steal my money anymore in the name of sms charges.
If they do, I will take them to court and demand for N20m damages.
I have also started another arrangement to started using access bank apps for my business.