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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Contact Centre Agents (hausa Speaking) (517 Views)
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Contact Centre Agents (hausa Speaking) by adebanjo23: 2:16pm On Feb 02, 2018 |
Location: Lagos Company: A reputable Commercial Bank Summary: We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers. H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities: • Managing large amounts of inbound and outbound calls in a timely manner. • Following call center “scripts” when handling different topics. • Identifying customers’ needs, clarify information, research every issue and providing solutions. • Meet personal/team qualitative and quantitative targets. • Seize opportunities to upsell products when they arise. Requirements: • HND/BSc. in any discipline. • Must not be more than 27 years old. • Excellent spoken English with impressive interpersonal skills. • Fluency in Hausa. • Must be resident in Lagos. To apply, please visit: https:///forms/Mt3hiSd2BgelTZPw1 |
Re: Contact Centre Agents (hausa Speaking) by futuremoma34: 2:37pm On Feb 02, 2018 |
Pls re send the link.Thank yoi |
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