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Debt Collection And Credit Management Course by IndepthResearch: 7:48am On Feb 26, 2018 |
Event: Debt Collection and Credit Management Course Venue: Indepth Research Services, Nairobi, Kenya. Event Date: 19th – 21st March 2018. NITA CERTIFIED RECENT CLIENTS INTRODUCTION Struggling to recover debt? The course outlines effective communication, negotiating skills as well as the effective use of correspondence in collecting debt. DURATION 3 days. WHO SHOULD ATTEND This course is suitable for debt collectors, account assistants, bankers, sales people, executives and manager/team leaders who are involved in debt collection. COURSE OBJECTIVES Upon completion of this training course, participants will be able to: • Make a debtor call after careful planning in order to handle objections from the debtor and deal with queries. • Identify negotiating strategies in order to reach payment agreement from the debtor. • Demonstrate effective communication as a debt collector. • Understand the importance of recording all communications and discussions made between the debtor and the debt collector. • Implement the negotiation steps and processes and understand the need thereof. • Prepare the material for the correspondence sent to the debtor in accordance with the legislation. • Implement effective debt collecting strategies according to the code of conduct. TOPICS TO BE COVERED • Understanding company credit and debt • Debt collection as a vital financial activity • Planning and preparing for effective debt collection • Ensuring the success of your debt collection correspondence • Essential telephone techniques Visit our website for more details How to participate. • Tailor makes your course. • Register as an individual. • Register as a group. • Become our partner. • Purchase software. • Frequently asked Questions (FAQ’s) View related courses • Procurement and Supply Chain Management Course • Leadership Skills for Financial Managers Course • Report Writing Skills Course • Leveraging the Generation Gap Course • Strategic Financial Management Course The most popular courses • Mobile Phone Based Data Collection Using ODK Course • Data Management, Analysis, and Graphics using Stata Course • Advanced Data Processing and Management using Census and Survey Processing System (CSPro) Course • GIS and Remote Sensing in Land Cover, Land Change Analysis Course • Reproductive Health and Rights Course • ICT for Monitoring & Evaluation (M&E) Course • Crisis Preparation and Management Course • Procurement and Supply Chain Management Course View course catalogue on governance, leadership and management Institute. For further inquiries, please contact us on Tel: +254 715 077 817, +254 731240802 Email outreach@indepthresearch.org ACCOMMODATION Accommodation is arranged upon request. For reservations contact the Training Officer. Email: outreach@indepthresearch.org Mob: +254 715 077 817 Tel: 020 211 3814 PAYMENT Payment should be transferred to IRES account through bank on or before C.O.B. 12th March 2018. Send proof of payment to outreach@indepthresearch.org
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