The 21st century business environment is highly dynamic, you don’t have to stop at customer satisfaction but extent extra to customer experience, this is what excite your customers on your product offering or service delivery which others do not have. In the current era, don’t build your business around your system but around your customer. What to do for customer satisfaction and experience should be first included when you are drafting your company policy. I want you to know that 42% of consumers switch brands because they were put off by rude or unhelpful staff and 73% of consumers say friendly customer service representatives can make them fall in love with a brand. Check out 10 all important customer service spice when dealing with customers.
READ THE STEPS TO WOW YOUR CUSTOMERS TO BUY MORE
http://primeinfohub.com/wow-customer-earn-high-competitive-advantage/