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Client Success Assurance Analyst In Workforce Group - Jobs/Vacancies - Nairaland

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Client Success Assurance Analyst In Workforce Group by adamkanbai(m): 9:18am On Mar 09, 2018
About Workforce Academy
The Workforce Academy Programme is a one-year intensive programme designed to develop exceptional talents in four (4) different areas: Sales, Client Success Assurance, HR Operations and Content Developer. Successful applicants (Fellows) will have the opportunity to gain new skills in these areas and build on the strengths they bring to the organization through project delivery, customer acquisition and management, classroom-based trainings, virtual learning, and case studies among others. Fellows will be assigned to teams playing an active role in all aspects of client engagement. They will also receive frequent coaching and mentoring from colleagues in their teams.
At the end of the Workforce Academy Programme, high-performing fellows will be offered a full time role with Workforce Group.
The following attributes are required to join our talented teams through the Workforce Academy programme:
• Good leadership, communication (written and oral) and interpersonal skills
• Desire to work in a result-driven business environment
• Ability to transform theoretical knowledge obtained during training into practical hands-on skills
• Capacity to work independently with minimal supervision
• Ability to work well in teams, confident, and able to express own views clearly
• Adept in applying knowledge acquired to solve practical problems
• Aptitude for creative and analytical work in a problem-solving environment
• Self-drive and high level of learning agility


Responsibilities:
• Client stakeholder management during and post-delivery of any engagement


Qualification:
• Strong customer orientation/stakeholder management skills
• 0-2 years of prior work experience in any client relationship management role
• Minimum of BSc (Second Class Upper) or HND (Upper Credit) in any discipline
• Not older than 27 years by December 31, 2018

Application Closing Date - March 19, 2018

Location: Lagos

Method of Application
Interested and qualified candidates should visit recruitment.workforcegroup.com and click on their qualified role to apply online.

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