Job Vacancy Alert: Mid-Level Customer Support Agent - Lagos

Our Client is a Nigerian startup eCommerce brand. They specialize in online sales of cutting-edge fashion and accessories and offer a wide variety of fashion-related content to our customers. Due to expansion, they have an opening for a mid-level experienced Customer Support Agent in Lagos Only.

Key Responsibilities

- Receive calls and answer inquiries from customers
- Take orders from customers
- Provide reassurances on behalf of the brand
- Ensure brand image is at its best
- Provide impeccable customer service
- Resolve complaints and grievances
- Relay information from management to customers when needed
- Cold calling and after sales review as when necessary
- Maintaining call and request logs

FULL DETAILS HERE: http://myjobsinnigeria..com.ng/2018/03/job-vacancy-alert-mid-level-customer.html