Qatar Airways Recruitment 2018 | Entry Level Reservations & Ticketing Agents

Qatar Airways – Welcome to a world where ambitions fly high, From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people- a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We are recruiting to fill the vacant position below:

Job Title: Reservations & Ticketing Agent
Ref Id: QR17283
Location: Lagos
Job Function: Commercial
Employment Type: Full Time – Permanent

About the Job
In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meeting in order to achieve optimal customer satisfaction and achieve budget revenue targets.

Accountabilities
Makes and confirms reservations for passengers
Arranges Reservations and routing for using timetable, airlines manuals, reference guides and tariff book and proper issuance of ATB for all types of ticketing transactions
Issuance of MCO’s and refunds’ process lost tickets and time-barred tickets
Plans route and compute ticket cost, using schedules, rate books, and computer
Telephones customer or travel agents to advise of changes with travel conveyance or to confirm reservations, as well as alternate available options
Answer inquiries made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines
Assist mishandled passengers such as NOREC/DNB to reduce passenger complaints
Issue tickets quoting correct fare to reduce passenger complaint

For application details, visit...>>>http://www.infomaza.com/qatar-airways-recruitment