Jorico:
I got my Tecno Spark Plus few months ago and during the warranty period - february to be precised, i returned my fone to carlcare cos my camera stopped working 13mp. The phone used 3 weeks before i got it back, thats not even a problem so far it works perfectly. After a month the phone developed the same problem and i returned it, only for them to tell me to bring 18,100 for dem to change the board cos they found moist on my board.

wait....

Pls is it board i complained of or my camera that is not working?

I asked them that was it the board that affected the camera and the engr said NO!!!

SO biko, why are they telling my to pay for board?

Can u imagine, there is nothing they can do abt it unless i hustle for 18,100 after buying the phone for 42,500 less than a year parole.

Im sure im not the only one with this carlcare palava. But why are they doing like this. This is not my my first experience and now i deciding to stay off their products.

If they cant offer effecient aftersales services then what is the essence.

PureMe01:
wen we tell dem dat XIAOMI is life,they rain insults on us but will eventually end up crying every moment of their lifes because of d glorified tecno toys they are deceived to purchase with their hard-earned moni in d end.well...count 18k to d 42 u bought it and dash dem.these issues rarely come up on xiaomi devices but the tecno marketers will always do a good job of deceiving dem not to purchase d brand dat so much replicates value for moni..as tecno don get carlcare or wateva,dem don carlcare u nah...enjoy ur carlcare

GrandMufti:


you almost fell into the 'availability of service centers' ditch. Na God save you

Jorico:
I got my Tecno Spark Plus few months ago and during the warranty period - february to be precised, i returned my fone to carlcare cos my camera stopped working 13mp. The phone used 3 weeks before i got it back, thats not even a problem so far it works perfectly. After a month the phone developed the same problem and i returned it, only for them to tell me to bring 18,100 for dem to change the board cos they found moist on my board.

wait....

Pls is it board i complained of or my camera that is not working?

I asked them that was it the board that affected the camera and the engr said NO!!!

SO biko, why are they telling my to pay for board?

Can u imagine, there is nothing they can do abt it unless i hustle for 18,100 after buying the phone for 42,500 less than a year parole.

Im sure im not the only one with this carlcare palava. But why are they doing like this. This is not my my first experience and now i deciding to stay off their products.

If they cant offer effecient aftersales services then what is the essence.

GrandMufti:
Tecno marketers will come here and say that they've been using that same phone since lord lugard last changed his boxers and their's work perfectly fine. They'll go on to say the op bought a fake phone. Just watch!!

henrixx:
;Dop just open account to badmouth Carlcare. then hibernate

next thing two prominent xiaomi marketers turn up.


the hustle is real. nairaland war of transion v xiaom in progress

GrandMufti:

PureMe01:
wen we tell dem dat XIAOMI is life,they rain insults on us but will eventually end up crying every moment of their lifes because of d glorified tecno toys they are deceived to purchase with their hard-earned moni in d end.well...count 18k to d 42 u bought it and dash dem.these issues rarely come up on xiaomi devices but the tecno marketers will always do a good job of deceiving dem not to purchase d brand dat so much replicates value for moni..as tecno don get carlcare or wateva,dem don carlcare u nah...enjoy ur carlcare

PureMe01:
wen we tell dem dat XIAOMI is life,they rain insults on us but will eventually end up crying every moment of their lifes because of d glorified tecno toys they are deceived to purchase with their hard-earned moni in d end.well...count 18k to d 42 u bought it and dash dem.these issues rarely come up on xiaomi devices but the tecno marketers will always do a good job of deceiving dem not to purchase d brand dat so much replicates value for moni..as tecno don get carlcare or wateva,dem don carlcare u nah...enjoy ur carlcare

banjeezay:
Mbok, u pple should just shift front with ur daycare abi wetin una dey call am up and down

PureMe01:
wen we tell dem dat XIAOMI is life,they rain insults on us but will eventually end up crying every moment of their lifes because of d glorified tecno toys they are deceived to purchase with their hard-earned moni in d end.well...count 18k to d 42 u bought it and dash dem.these issues rarely come up on xiaomi devices but the tecno marketers will always do a good job of deceiving dem not to purchase d brand dat so much replicates value for moni..as tecno don get carlcare or wateva,dem don carlcare u nah...enjoy ur carlcare

Jorico:
I got my Tecno Spark Plus few months ago and during the warranty period - february to be precised, i returned my fone to carlcare cos my camera stopped working 13mp. The phone used 3 weeks before i got it back, thats not even a problem so far it works perfectly. After a month the phone developed the same problem and i returned it, only for them to tell me to bring 18,100 for dem to change the board cos they found moist on my board.

wait....

Pls is it board i complained of or my camera that is not working?

I asked them that was it the board that affected the camera and the engr said NO!!!

SO biko, why are they telling my to pay for board?

Can u imagine, there is nothing they can do abt it unless i hustle for 18,100 after buying the phone for 42,500 less than a year parole.

Im sure im not the only one with this carlcare palava. But why are they doing like this. This is not my my first experience and now i deciding to stay off their products.

If they cant offer effecient aftersales services then what is the essence.

CarlcareOpebi:

Hello @Jorico My apologies for the inconvenience you've experienced. If there was liquid found on your phone's Panel, it will most definitely affect the Camera. You will never be charged for something that is not damaged.

Kindly send us your phone number via Facebook www.facebook.com/CarlcareServiceNG so we can connect with you!

Jorico:


But when my fone had the issues the first time in february liquid was not discovered oooo and its the same problem na. Why now?