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Team Lead SME by harpo(m): 12:10am On May 12, 2018
A reputable Microfinance Bank, located at Lagos Island is searching for innovative, experienced, self-starter and hardworking individual to drive her SME market.
The role holder will fill the role of Team Lead SME and be responsible for driving profitability of New to Bank and Existing to Bank customers, by proactively engaging the customers, understanding and meeting their needs with the full suite of consumer banking solutions- especially SME solutions
• Acquisition and managing of SME customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues. The holder is to be the link between strategic and tactical / operational roles in the business.
• Acquisition of profitable new customers for SME banking business through the creation, development and maintenance of high quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions (within segmentation boundaries).
• Achieve budgeted growth in SME Banking within agreed and approved business risk parameters.
• Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
• Creatively tailor products to meet individual and customer needs.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Manages credit quality standards through effective management of risk according to SCB/SME policies.
• Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Work in close partnership with Business Analysts and Credit Managers to ensure that credit applications for new and existing facilities are correctly prepared in accordance with DOI’s and PDD’s.
• After considering of individual case merits, recommend credits for approval by relevant authorities.
• Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.
• Responsible for delivering a service to customers that matches the Bank’s brand promise of being “the Right Partner''

Minimum qualification – graduate in any relevant field . Relevant professional qualifications are added advantage.
• Banking experience is an advantage 3-5 years depending on the role
• Sound relationship and leadership skills; firm grasp of SME Banking and Trade/FX products, policies and procedures is critical for Team Leader roles
• Sound relationship skills, credit, sales and management skills.
• Strong in analytics and numerate.

kindly send your resume to hr@bainescredit.com to apply

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