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Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah - Business - Nairaland

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Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Babygiwa(f): 10:19am On May 25, 2018
My first encounter with Zenith (or a Nigerian bank at all) must have been in early 2009, just after the recess and shuffle of the sector.

Just before you read further, allow me introduce myself; my name is Kweku Nkrumah, a Ghanaian businessman who loves traveling and writing sometimes.
A lot of worry about the financial health of the banks, leadership/administrative policy, security control and personnel management had led to a real restructuring and a new cause for banking in Africa’s biggest economy; the stage was finally (re)set for industry players and the most creative ideology.

For reasons of time and space however, this piece will focus on my experience with banks with respect to physical and cyber-security challenges.
Nine years later I’m back to the country and I need lower denomination of Naira notes, I quickly walked into a reputable mid-generation bank and customers had to go into hall without their items just as the security told everyone with every sense of arrogance “items at customers’ risk”; now this bank had no form of gating or protection (big as the structure was).
For some more complex transaction I had to move to the bank just beside it (another mid generation bank), the hall had too many customers waiting and snail-speed internet service..then my third option..Zenith bank.

Now Zenith bank looked structured in a deliberate manner, one that makes it difficult for a wrong-doer to find a way out..that’s a concerned organisation!

Furthermore, I observed an uncanny zeal among the bank workers, that beside the seeming freedom with which everyone went about his duty, it felt more like confidence in something I couldn’t figure out; finally I was done with my transaction and two security staff of the bank walked me to the car with smiles and so much coordination. One major thing that surprised me is the fact that these guys refused to make demands compared to their counterparts in other Nigerian banks I’ve been to, the usual line of ‘Anything for the boys’ didn’t slip out of their lips.

I placed a call later to my banker cousin in another bank and he said “No Zenith bank staff has his life in his mouth”, that explained everything I experienced in the bank including personnel arrangement and positioning. I had observed very fortified walls and armoured glasses for extra protection of life and deposits and then the confidence made sense.
As a deposit house, it might not be out of place for some unwanted elements to harbour unholy thoughts and some organisations take it beyond having the strongest walls, armoured glasses and barricades.

Few days later, I visited banks within the Lagos metropolis like I owned half their shares and I dare say that while almost every bank has two or three CCTV cameras, more than half of the banks have just two working, I found out from a simple test with my phone and confirmation from a few workers.
Contrary to what I had seen, Zenith bank cameras always left me feeling overly monitored and then I was reminded how quickly footage was released after the infamous attack on an Owerri branch (hope i got that correctly) sometime ago, the fastest response recorded.
One observation after another and I found myself checking for cyber and financial security.

Now Zenith holds the record of biggest bank in Nigeria and the most technology inclined of all; it should be noted that despite a number of undisclosed attempted cyber attacks on banks retaining top spot speaks of nothing but high quality security innovation.

I didn’t have more time to look into areas other than security before returning to my country but if physical evidence, records and recommendation from rival organisation are anything to go by then Zenith bank is definitely at the zenith of security in West African sub region.

Kweku NKRUMAH
Ghanaian Businessman

http://porscheclassy.com/2018/05/25/nigerian-banks-and-security-control-my-zenith-experience-kweku-nkrumah/

7 Likes 1 Share

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Skyfornia(m): 10:42am On May 25, 2018
Okay...good advert. Now bring my share of the money Zenith paid you. BTW..OP you are a lady and your post introduced you as businessman.

38 Likes 2 Shares

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by sirzent(m): 1:10pm On May 25, 2018
Babygiwa:
My first encounter with Zenith (or a Nigerian bank at all) must have been in early 2009, just after the recess and shuffle of the sector.

Just before you read further, allow me introduce myself; my name is Kweku Nkrumah, a Ghanaian businessman who loves traveling and writing sometimes.
A lot of worry about the financial health of the banks, leadership/administrative policy, security control and personnel management had led to a real restructuring and a new cause for banking in Africa’s biggest economy; the stage was finally (re)set for industry players and the most creative ideology.

For reasons of time and space however, this piece will focus on my experience with banks with respect to physical and cyber-security challenges.
Nine years later I’m back to the country and I need lower denomination of Naira notes, I quickly walked into a reputable mid-generation bank and customers had to go into hall without their items just as the security told everyone with every sense of arrogance “items at customers’ risk”; now this bank had no form of gating or protection (big as the structure was).
For some more complex transaction I had to move to the bank just beside it (another mid generation bank), the hall had too many customers waiting and snail-speed internet service..then my third option..Zenith bank.

Now Zenith bank looked structured in a deliberate manner, one that makes it difficult for a wrong-doer to find a way out..that’s a concerned organisation!

Furthermore, I observed an uncanny zeal among the bank workers, that beside the seeming freedom with which everyone went about his duty, it felt more like confidence in something I couldn’t figure out; finally I was done with my transaction and two security staff of the bank walked me to the car with smiles and so much coordination. One major thing that surprised me is the fact that these guys refused to make demands compared to their counterparts in other Nigerian banks I’ve been to, the usual line of ‘Anything for the boys’ didn’t slip out of their lips.

I placed a call later to my banker cousin in another bank and he said “No Zenith bank staff has his life in his mouth”, that explained everything I experienced in the bank including personnel arrangement and positioning. I had observed very fortified walls and armoured glasses for extra protection of life and deposits and then the confidence made sense.
As a deposit house, it might not be out of place for some unwanted elements to harbour unholy thoughts and some organisations take it beyond having the strongest walls, armoured glasses and barricades.

Few days later, I visited banks within the Lagos metropolis like I owned half their shares and I dare say that while almost every bank has two or three CCTV cameras, more than half of the banks have just two working, I found out from a simple test with my phone and confirmation from a few workers.
Contrary to what I had seen, Zenith bank cameras always left me feeling overly monitored and then I was reminded how quickly footage was released after the infamous attack on an Owerri branch (hope i got that correctly) sometime ago, the fastest response recorded.
One observation after another and I found myself checking for cyber and financial security.

Now Zenith holds the record of biggest bank in Nigeria and the most technology inclined of all; it should be noted that despite a number of undisclosed attempted cyber attacks on banks retaining top spot speaks of nothing but high quality security innovation.

I didn’t have more time to look into areas other than security before returning to my country but if physical evidence, records and recommendation from rival organisation are anything to go by then Zenith bank is definitely at the zenith of security in West African sub region.

Kweku NKRUMAH
Ghanaian Businessman

http://porscheclassy.com/2018/05/25/nigerian-banks-and-security-control-my-zenith-experience-kweku-nkrumah/

CC: Lalasticlala
Mynd44
Dominique

1 Like

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Yankiss(m): 1:10pm On May 25, 2018
Ok. Thank you dear - that is, if this isn't a hatchet job. More people need to corroborate you. Like for thrash, share for Zenith is good.

27 Likes 4 Shares

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by HonSuQMaDIQ(m): 1:12pm On May 25, 2018
Rubbish paid advert

6 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by MrGreenMavro: 1:13pm On May 25, 2018
grin

This one na cheap advert...Zenith wey no dy pay dia staffs well.....

8 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by AntiWailer: 1:13pm On May 25, 2018
No need mentioning any bank.

Nigerian banks are highly secure.

Any fraud in a Nigeria bank is either (breach of high level trust) done by an insider or because a customer compromised his credentials.

Even at that, there is limit on what can be done. That is why that guy that said he can pull 1 billion need to be examined if he has insanity.

Sending sms to a customer that ur account has been credited seems stupid because u cnt know the balance after the credit. whoever falls for that kind of scam is extremely stupid.

and no platform will allow u to transfer up to that amount cummulatively in a day.

16 Likes 1 Share

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by bennymark(m): 1:14pm On May 25, 2018
I used to call GTB the best bank because of their innovative services, but now na rubbish bank

7 Likes 1 Share

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Ijaya123: 1:14pm On May 25, 2018
How is the guy able to determine which of the CCTV cameras are working? Did he enter the Control Room?

11 Likes 2 Shares

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Johnbosco77(m): 1:14pm On May 25, 2018
Nice advert Mr "Ghanaian businessman"
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by dayowunmi(m): 1:15pm On May 25, 2018
How many banks did you survey and analyse before reaching the conclusion that zenith is the biggest Nigerian bank and is at the zenith of security in Western African subregions?

8 Likes 1 Share

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by philip0906(m): 1:15pm On May 25, 2018
Na so....Paid PR or Zenith's in house PR team masquerading as Mr Nkrumah.

Seun was also paid to push to front page. If you know, you know

2 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Alejoc(m): 1:17pm On May 25, 2018
If you do, you are damn.... If you don't you are damn!
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Unityp: 1:18pm On May 25, 2018
k
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by seanswitch(m): 1:20pm On May 25, 2018
I remember my experience at the defunct Bank of the North(Days of ledger transaction) . I entered and saw a man(Cashier) with his legs on the the counter chewing only God knows what.

Also, Union Bank Surulere branch Ilorin was another funny experience. Imagine meat seller entering banking hall to 'polowo' to bankers.

Mehn, a lot has changed. We can do more.

4 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Nobody: 1:20pm On May 25, 2018
all the banks in Nigeria are the same.
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Thebrightest(m): 1:20pm On May 25, 2018
Mrs Ghanian businessman weldone
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by damola1: 1:21pm On May 25, 2018
I love Gtb

1 Like

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by HarunaWest(m): 1:21pm On May 25, 2018
in terms of Security, Zenith bank dont joke with it oo... their only undoing is workers welfare.

2 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by Jabioro: 1:23pm On May 25, 2018
....and thought you can get pass marks with all these well arrangee expression that lead to where.Maybe the chief Dullardino@asorock.com can award you fair mark.
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by SyndyB(m): 1:23pm On May 25, 2018
Wetin this one dey yan sef, who ask you?

1 Like

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by doctokwus: 1:23pm On May 25, 2018
2 security men had to escort you alone to your car!
Yet you called that a serious organisation and you are childishly advertising that bank

7 Likes 1 Share

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by pedrilo: 1:24pm On May 25, 2018
this is not acceptable in educational research!
we cannot retain your hypothesis without valid and reliable testing.
NEXT

3 Likes 1 Share

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by laudate: 1:33pm On May 25, 2018
Ijaya123:
How is the guy able to determine which of the CCTV cameras are working? Did he enter the Control Room?

I wonder, o! shocked In fact, you took the words out of my mouth. sad In my area, Zenith bank and UBA have the longest customer queues. First bank comes third, after them. And in Zenith, the tellers just get up and leave their cubicles anyhow, without an explanation, despite the long queue of customers in front of them. After about 5 minutes, another staff will come out and tell customers on such a queue to move to another queue. And you start queuing all over again from scratch.

2 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by achi4u(m): 1:37pm On May 25, 2018
Good observation from our good neighbor.
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by ezy9: 1:44pm On May 25, 2018
lipsrsealed
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by SalamRushdie: 1:44pm On May 25, 2018
Clearly a paid write up ..

2 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by MrMcJay(m): 1:45pm On May 25, 2018
What is the motive of the writer of this article? Is it to commend Zenith Bank? This is an unintelligent attempt at image laundering.

The writer is ignorant of the fact that Zenith may have fortified walls but they are the only bank who have been caught using customer's funds to sponsor elections. Can Zenith Bank try that nonsense in Ghana where the writer is from?

That's exactly how Société Générale Bank started before it collapsed.

3 Likes

Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by SokizzRaven(m): 1:45pm On May 25, 2018
some people don get office for NL o, no be small thing
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by tellibody: 1:57pm On May 25, 2018
Rubbish paid advert
Re: Nigerian Banks And Security Control; My Zenith Experience — Kweku Nkrumah by FroshJaynex(m): 2:21pm On May 25, 2018
Kweku Nkrumah? You think say Ghanaians no dey this forum, Tell me ur mama village and all for Ghana, Nonsense post that actually made front page. I just taya for this nairaland sef. Dog and cats self go create account dey post rubbish to enter front-page.

4 Likes

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