And here the story :

I loaded airtime to buy data bundle from Quickteller. Transaction successful, got sms that my account has been credited.

Seconds later, tried to subscribe to data plan. Unsuccessful, insufficient credit. Called Glo Customer Care. The lady said they have converted all my airtime to bonus (Glo X4 Promo). Pleaded with her to reverse the credit - that I didn't subscribe to any X4 Promo. She said it's automatic, that they have changed their terms and condition. Once I load online, my airtime will automatically become a bonus.

The lady cut the line. Spoke with two additional reps , no resolution. Sent mail to them and copied NCC. They didn't respond. NCC replied and asked them to reply asap. They did, talking the same crap.

I requested they give me a Ticket Number. These guys are yet to respond.

I am considering legal action against them for damages. Not because of the airtime, but their callousness.

Baba pls do a beg. ..I would readily support you. those peeps are big thieves