METRO LTD is looking for a reputable customer care Representatives with the following Duties/Requirement;

1. Manage large amounts of incoming calls
2. Identify and assess customers’ needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts and file documents
7. Follow communication procedures, guidelines and policies
REQUIREMENT
1. Excellent communication and presentation skills
2. Ability to multi-task, prioritize, and manage time effectively
3. must have completed either of OND/HND/BSC degree.

Interested Applicant must forward CV to metroltd@yahoo.com
Deadline: 12/07/18.

Location pls