VACANCY! VACANCY! VACANCY!


A TRAVEL COMPANY IS RECRUITING FOR THE FOLLOWING POSITIONS IN ABUJA. CANDIDATES MUST LIVE IN ABUJA. INTERESTED CANDIDATES SHOULD FORWARD THEIR RESUME. DEADLINE FOR SUBMISSION IS 4TH OF JUNE 2018.


MARKETING EXECUTIVE
In this role, you will support the development and execution of profitable and effective customer engagement and multi-channel marketing activities that will drive customer acquisition, retention and cross-sell efforts in order to achieve commercial targets.

RESPONSIBILITIES
1 A good knowledge in market segmentation, targeting, and positioning is required
2 Develop marketing plans, including market analysis, marketing strategies, planning
3 Develop advertising strategy, and media planning for the company and the various divisions
4 Develop various advertising material, and collateral material
5 Insure corporate identity is properly maintained across the company and various divisions, and make sure all guidelines are well implemented
6 Responsible for company PR, events, exhibitions and sponsorships
7 Responsible for all marketing programs at the corporate level: loyalty programs, incentives programs, acquisition programs and others
8 Develop, update and manage corporate website, and conduct online marketing activities to generate traffic
9 Develop joint marketing programs and activities with partners and suppliers
10 Conduct customer and market research, and analyze output to generate findings

QUALIFICATION
1 Must be a Graduate with B.sc or it's equivalent.
2 Proven ability to develop, maintain and foster effective working relationships with all levels of company management, alliance partners and vendors.
3.MINIMUM OF 1 YEAR MARKETING EXPERIENCE. PREFERABLY FROM THE TRAVEL/BANKING INDUSTRY.


RESERVATION AND TICKETING
In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person. Satisfaction and achieve budget revenue targets. MUST HAVE WORKED IN A TRAVEL AGENCY AS A TICKETER.

RESPONSIBILITIES
1 Makes and confirms reservations for passengers
2 Arranging reservations and routings for passengers
3 Utilizing the Amadeus system to make the bookings for passengers and effectively communicating fares, Policies and procedures to passengers by providing accurate information
4 Issuing tickets and quoting correct fares to passengers
5 Advise of changes in flight plan or to cancel passenger reservations 6 Record and process reservations made by phone/e-mail; action telex messages and authorities.
7 Handle helpdesk-assist/online travel with seat confirmations: upgrade/downgrade proposals
8 Plans route and computes ticket cost, using schedules, rate books and computer
9 Answer inquires made by clients

QUALIFICATION
1 Must be a Graduate with B.sc or its equivalent.
2 Completion of the IATA Amadeus Certificate is an advantage.
2 Minimum 1 year WORKING EXPERIENCE AS A TICKET AGENT
3 Excellent communication skills
4 Fluent (written and spoken) in English and Hausa
5 Support staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing on a daily basis.


CUSTOMER CARE AND CALL CENTER REPRESENTATIVE

RESPONSIBILITIES
1 Open and maintain customer accounts by recording account information
2 Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
3 Maintain financial accounts by processing customer adjustments.
4 Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
5 Keep records of customer interactions, process customer accounts and file documents
6 Close out or open call records
7 Compile reports on overall customer satisfaction
8 Handle changes in policies or renewals



QUALIFICATION
1 Must be a Graduate with B.sc or its equivalent.
2 Proven customer support experience
2 Strong phone contact handling skills and active listening
3 Familiar with CRM systems and practices
4 Customer orientation and ability to adapt/respond to different types of characters
5 Excellent communication and presentation skills


VISA SPECIALIST IN TRAVELS AND TOURS
1. Must be versed in VISA application and processing
2. Work directly with Embassies.
3. Receive, prepare, and submit applications for travel visas to various countries.
4. Provide wide range of support to our clients that include answering telephone calls, emailing, responding to inquiries, and using a variety of online applications.

QUALIFICATIONS:
1. Must be a Graduate with B.sc or its equivalent.
2. MINIMUM OF 1 YEAR WORKING EXPERIENCE.


KINDLY APPLY ONLY IF YOU HAVE EXPERIENCE PLEASE. SEND YOUR CV ONLY TO: info@levitikalgroup.com . SUBJECT OF THE MAIL INDICATING POSITION applied for should be stated. EMAILS WITHOUT SUBJECT WILL BE DISREGARDED. ALL APPLICANTS MUST RESIDE IN ABUJA

APPLICATION DEADLINE: 23rd OF JUNE, 2018