In a post made on its Support section Last month, Apple admitted issues with its MacBook and MacBook Pro keyboards that users have reported for years. To ameliorate the frustration — which has led to class-action lawsuits — Apple will service affected keys and keyboards, free of charge, and possibly refund those who paid for previous repair.

Here’s the official statement from an Apple spokesperson:

“Today we launched a keyboard service program for our customers that covers a small percentage of keyboards in certain MacBook and MacBook Pro models which may exhibit one or more of the following behaviors: letters or characters that repeat unexpectedly or don’t appear when pressed or keys that feel “sticky” or aren’t responding in a consistent manner. Apple or an Apple Authorized Service Provider will examine the customer’s device to verify eligibility and then perform the service free of charge. Service may involve the replacement of one or more keys or the whole keyboard.”

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