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Effective Customer Service Training – Increasing Loyal Customer & Sales by Nobody: 5:02pm On Aug 07, 2018 |
Effective Customer Service Training – Increasing Loyal Customer & Sales Course Overview While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. Learning Objectives Demonstrate a customer service approach Understand how your own behavior affects the behavior of others Demonstrate confidence and skill as a problem solver Apply techniques to deal with difficult customers Make a choice to provide customer service Cost: ₦65,000.00 () Location: AER LTD, Event Date: August 20 - 21, 2018 Event Period: 9:00 AM - 5:00 PM 1 Share
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