Client Relations Manager Needed

Location: Abuja

Salary: 150,000-250,000

Responsibilities

Build relationships with key employees among customers
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them
Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

Requirements

BSc/BA in Business Administration, Marketing or a related field
Minimum of 3+ years’ experience as a Client Relations Manager or Relationship Manager
Proven track record of meeting and exceeding targets
Background in customer service; industry knowledge is a plus
Experience tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge of CRM platforms (e.g. Sales force)

FOR CV ADDRESS VISIT HERE: https://www.naijxclusive.com/job-update-top-job-vacancies-thirteen-positions/

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One of our clients, a reputable firm in Lagos has openings specifically for a special set of people; part-time students. This is to provide ‘assistance’ in form of a steady source of income as well as job experience, whilst they’re still trying to obtain their first degrees.

The role requires the following:

Good oral and written skills: impeccable English grammar is a must.
Creativity and problem-solving skills
Organisational and planning skills as well as a keen eye for details
Event and programme management skills
Proficiency in the use of Microsoft office package especially Word and PowerPoint.

Kindly note that only successful candidates who meet our criteria will be contacted.

FOR CV ADDRESS VISIT HERE: https://www.naijxclusive.com/job-update-top-job-vacancies-thirteen-positions/
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Our clients, a leading Real Estate Firm is recruiting to fill the above-mentioned position.

Location: Lagos and Abuja

Requirements:

The ideal candidate must have 1-5 years sales experience.
Ability to generate quality leads.
He/she must be an excellent communicator with good carriage.
He/she must be driven to consistently meet expected sales target.
He/she must be bold and confident.
A proven track record is an added advantage.

Remuneration: Base pay between N1.2M – N1.8M per annum based on experience (exclusive of bonus).

Candidates are expected to have skills in the following areas:

1.Expansion and penetration of new markets.

Meeting specific target of securing new clients.
Negotiating of contract terms with new clients.
Ensuring satisfaction of existing customers through constant engagement.
Ensuring steady growth of clients portfolio as per agreed target etc.

FOR CV ADDRESS VISIT HERE: https://www.naijxclusive.com/job-update-top-job-vacancies-thirteen-positions/

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Job Title: Customer support Partners (Banking and Reconciliation)

Job Description

Analysis of customer requests for prompt resolution.

Ensure end-to-end account management for Enterprise Business customers.

Perform Service fulfillment for Enterprise customers (i.e. SIM Swaps, Migrations, etc)

Liaise with support teams (within and outside Enterprise Business Unit) in order to resolve any customer identified issue.

Pro-active analysis of all support systems (charging, billing, etc.) as well as enterprise products with a view to identifying customers pain points and resolving issues before escalation.

Constant analysis of managed customer database for revenue and debt management.

Work with product, UAT and support teams to validate new products, new systems and upgrades.

Generate relevant reports as required by the business.

Ensure 98% collection of ALL invoices as at when due.

Ensure quality assurance and prompt invoice delivery.

Review new and existing customer service contracts to identify and escalate clauses.

With negative impact on customer support and relationship management.

Ensure less than 5% customer churn on managed accounts.

Ensure resolution of ALL service provisioning and sales support items.

Achieve at least 80% score in Enterprise Business Customer Satisfaction internal surveys.

REQUIREMENTS

Degree in English, Business, IT, Languages, Information science, Administration/ Management or any related subjects.

Minimum of 0-2 years’ experience in a similar role.

Knowledge and good understanding of good office keeping.

Proficiency in Excel is a must.

FOR CV ADDRESS VISIT HERE: https://www.naijxclusive.com/job-update-top-job-vacancies-thirteen-positions/

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Vacancy! Vacancy!! Vacancy!!!

This is to inform the house that a newly established micro finance bank ( Model) is currently recruiting. Pls note that,this is strictly based on professionalism and experience.
The vacancies available include:

Cashier
Clerk
PRO
Auditor
Security
Cleaner

FOR CV ADDRESS VISIT HERE: https://www.naijxclusive.com/job-update-top-job-vacancies-thirteen-positions/