Hello Tractor Recruitment Nationwide | August 2018
Hello Tractor is a social enterprise focused on improving food and income security throughout sub-Saharan Africa. Our low-cost “Smart Tractor” pairs its owner with hundreds of farmers, requesting and pre-¬paying for tractor services via SMS messages. We coordinate this pairing seamlessly through our cloud-¬booking platform.
We are recruiting to fill the following positions below:

Job Title: Partnerships Manager
Location: Nigeria
Responsibilities
The Partnerships Manager will be responsible for:
• Project Management: oversee and manage the implementation of all donor-funded activities
• Program design: design impact programming to support smallholder farmers access mechanization services
• Strategic communications: develop and share content on program results with internal team and external audiences; document key findings, challenges, and impact of our work
• Business development: identify funding opportunities that support strategic partnership objectives and build relationships with relevant companies and organizations; develop proposals and pitch potential partnerships
• Monitoring and evaluation: capture relevant project data and metrics to share with internal and external audiences.

Job Title: Managing Director
Location: Nigeria
Responsibilities
• Lead and sustain a team of 15+ passionate innovators
• Build the regional strategy to drive growth and expansion across our Nigerian and West African markets
• Increase operational efficiency and improve internal systems, policies, and procedures
• Manage and report on country office financials and regulatory compliance
• Strengthen the company’s brand across different marketing channels and events
• Synthesize feedback, results, and performance to leadership

Job Title: Customer Success Manager
Location: Nigeria
Job Summary
• The Customer Success Manager will be responsible for leading our customer success team.
• You will also be responsible for creating the best experience for our customers.
• You must be a highly effective communicator who is organized, efficient, and adaptable.
• You’ll be in constant communication with our customers, beginning with understanding their needs.
• You will be part of a high performance and a quickly growing team at Hello Tractor that is making it easier for tractors to reach farmers in need of mechanization services.
• You must possess enthusiasm, a strong work ethic, and be a team player.
• The ideal candidate will be as passionate about Hello Tractor as they are about providing an exceptional experience for every customer and are motivated by shared success.
• We’re looking for a driven, innovative CSM who is interested in using their customer relationship management and strategic leadership skills to help us achieve our goal of being a trusted and valued partner for our customers.
Responsibilities
The Customer Success Manager will be responsible for:
• Designing, developing and deploying customer success strategies to retain customers
• Building and operating processes to streamline and strengthen communication with customers
• Providing day-to-day management of customer issues and questions
• Working closely with the Sales and Marketing teams to grow new business and drive in-account expansion
• Working closely with Product and Engineering teams to identify opportunities for future product functionality and provide insight on customer experience
• Partnering with Sales and Marketing to ensure the appropriate onboarding and training plans and ensure they are communicated effectively to prospects
• Additionally, the Customer Success Manager should be able to:
• Define processes and KPIs to ensure process adherence

Job Title: Chief Technology Officer
Location: Nigeria

For application details, visit…>>>http://www.infomaza.com/hello-tractor-recruitment