Role: Order Processor Intern/Volunteer

Job Type: Fixed Term Contract (3 Months)

Location: Lagos.

Resumption Time: Immediately

Company Description
Supermart is a leading online supermarket. If you desire to work in a fast paced environment and experience rapid personal and career growth while making a tremendous impact on society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast-paced, yet structured environment, work within a proudly Nigerian company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentorship program.

Job Description
Manage flow of customer orders from initiation to delivery

Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders

Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers

Determine the best delivery method for each delivery

Negotiate rates with logistics service providers

Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order

Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners

Prepare an end-of-day report with accurate and complete information

Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary

Lead or participate in cross-functional initiative

Ensure sharing of best practice among the team to drive efficiency

Qualifications
A University degree in any discipline

1-2 years' experience

Experience in Operations, Logistics, eCommerce, Retail is preferred but not required

Additional Information
Must be computer literate

Excellent analytical thinking

Knowledge of or willingness to learn new productivity tools

High level of initiative with ability to self-manage

Excellent written and verbal communication.

Application Deadline: 31.08.2018

Please send cv to: careers@supermartng.com using the position as your title of the subject.