A leading Electronics retail company with high brand electronic products is in need of a Female Showroom Supervisor. They provide high-quality home appliances and trustworthy and reliable service to sophisticated transferred business executives within Nigeria.



Location: Kaduna and Abuja



RESPONSIBILITIES:



• Generate new leases by direct selling inside the showroom to new and current customers. Meet or exceed daily, weekly, and monthly new lease goals as defined by the manager.

• Research the residential and commercial marketplace through published lists, local sources, or through independent research for potential business opportunities, and telemarketing as appropriate.

• Maintain the showroom as a high impact location to feature the appropriate merchandising relevant to the local customer base.

• Answer phones, coordinate delivery logistics with customers and with the distribution team.

• Process lease applications, exchanges, orders, and credit applications to corporate; follow up for delivery information, payment information and approvals as necessary.

• Communicate on a regular basis to ensure the most recent needs are met and retail outlet remains top of mind.

• Collaborate with outside sales, housewares team, distribution, billing, purchasing and customer service teams for resolving disputes, scheduling deliveries and pickups, and maintaining productive communication.

• Develop customized proposals for prospective customers to meet their unique needs. Present these proposals effectively and confidently address customer questions and concerns.

• Maintain current knowledge of product and pricing on all inventory, and a design sense of how to create merchandising solutions that meet a customer need and utilize current inventory.

• In collaboration with the outside sales team, maintain salesforce.com as a way to monitor activity, increase success rate, increase sales calls, and track customer interaction



• High-quality organization skills focused on maintaining email databases, marketing and office supplies, and sales materials

• Maintain a professional sales appearance

• Collaborate positively with fellow Team Members; embrace teamwork mindset

• Strong follow-up orientation to ensure successful implementation of the business initiatives

• Work under time-sensitive situations (time deadlines, delivery and pick-up schedules); able to multi-task in a fast paced environment.

• Flexibility in schedule to handle customer and business needs as they arise

• Implement direct mail and digital marketing pieces tailored to the current sales priorities



Requirements
Bachelor’s degree with four years of related experience

• Good analytical skills, the ability to create compelling solutions that meet customer needs, and the ability to sell the customer the benefits of our lease proposals

• Excellent communication skills with the ability to present information and respond to questions from individuals in one on one settings

• Previous customer service experience or inside sales experience desired

• Excellent computer skills

• Masters’ degree is an added advantage.

• Excellent supervisory, leadership skills

• Must have good knowledge of our industry

Apply by sending cv to oladele.i@fadacresources.com