₦airaland Forum

Getting connected to a human agent on the customer
care service of many telecom operators in Nigeria
can be very frustrating.


Many subscribers have to wait on queue listening to
adverts or get several re-directions before been
finally connected to a human agent.


Precious quality time is wasted or even in certain
cases, phone battery gets drained or the call drops.
This has made so many customers device other
means such as reaching out on social media, while
some totally ignore the call centers and focus on
finding a personal solution.


For subscribers who constantly find it difficult to
access the human agents on MTN customer care
platform via 180 we recommends these simple steps
to follow and get an almost instant connection to a
customer care agent.


Dial 180 from an MTN line.
Press 9 to go the main menu.
Press 6 for support.
Press 0 to speak with a Customer Care Rep.


https://netnobe.com.ng/2018/10/how-to-get-mtn-customer-care-direct-with-this-short-code/