In e-business, the first thing to get right is the creation of a website that will be so easy for your visitors to navigate with. It needs to be clear, concise and with required features that is appropriate for your visitor's needs. Understanding your customers technology characteristics, including the kind of software,hardware and some important connections they are likely to have, helps in making the website looks great. If your  customer is likely to have a low speed,dial up connections,they will handle the more advanced features of some web creation system.
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