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Deputy IT Support Officer and Purchase Officer @ British High Commission (BHC) - Jobs/Vacancies - Nairaland

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Deputy IT Support Officer and Purchase Officer @ British High Commission (BHC) by adekanmbi1986(m): 6:40pm On Oct 24, 2018
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

We are recruiting to fill the vacant position below:

(1.)Job Title: Deputy IT Support Officer

Ref Id: 18/18 ABJ
Location: Abuja
Grade: A2 (L)
Type of Position: Permanent
Start Date: 1st December 2018
Job Category: Foreign and Commonwealth Office (Policy & Political roles)
Job Subcategory: Technology, Information and Digital Transformation

Job Description (Roles and Responsibilities)

The main purpose of this role is to assist the IT support Officers in ensuring the smooth running of IT services across Nigeria British High Commission, and its state offices.

The jobholder will perform IT Support Officer (ITSO) duties with a very busy IT section that provides support to not only Abuja but a number of state offices.

The successful applicant will therefore need to demonstrate strong IT skills, balancing and prioritising the workload, have excellent communications skills and very good attention to detail.

Main Purpose of Job
The main purpose of this role is to assist the IT support Officers in ensuring the smooth running of IT services across Nigeria British High Commission, and its state offices.

The jobholder will perform IT Support Officer (ITSO) duties for staff.

The intern will be joining a very busy IT section that provides support to not only Abuja but a number of state offices.

This is a particularly busy period for the section with a number of software and hardware deployments ongoing.

The successful applicant will therefore need to demonstrate strong IT skills, balancing and prioritising the workload; have excellent communications skills and very good attention to detail.

Roles and Responsibilities
Provide support to IHMG users and respond to requests sent to the IT helpdesk

Proactively liaise with all sections to identify new arrivals in order to set them up on the system

Escalation of connectivity issues to ISPs and Telcos
Build Laptops/desktops

Ensure video conferencing facilities are in good working order

Provide support to remote workers (Port Harcourt, Kaduna and Kano)

Conduct IT asset inventory and carry our stock returns twice a year

Support and management of Security Bulk SMS systems

Liaise with procurement team to manage the technical aspects of contracts with MTN and Airtel.

Monitor stock levels, procurement for the section and proper accounting of spend on portals

Liaise with team lead for yearly budget planning and forecasting

Prepare monthly budget forecasts

Assist Information Management officer (IMO) in completing the Information Asset Register for Post

Lead and supervise projects within the team

Manage echo extension licenses (assignment to new users etc)

Troubleshoot and resolve non-FCO connections and systems (dirty broadband, managed Wi-Fi issues, standalone computers etc.)

Setting up access and permission to shared folders, SharePoint and distribution lists

Purchase and setup FCO/DFID Smartphones

Disposal of old/redundant IT equipment in line with disposal policy.

Policy adherence: Ensure all laptop/desktop users read and sign the security operating procedures and other usage policies

Updating of SharePoint sites

Managing room booking portal and setting up IT equipment for events and meetings

Delivering capacity building for staff to use IT software and equipment.


Any other ad-hoc duties

Essential Qualifications, Skills and Experience
Previous experience in using Windows 10
Microsoft Office 2016
Basic LAN/WAN configuration, Office 365, Internet and Intranet, IP Telephony and IT Helpdesk Support
Desirable Qualifications, Skills and Experience:
ITIL certification

Required Competencies:
Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace

Starting Salary
N438, 934.

Application Closing Date
31st October, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online
https://fco.tal.net/vx/lang-en-GB/mobile-0/appcentre-1/brand-2/xf-d17bc715fac7/candidate/so/pm/4/pl/1/opp/7364-Deputy-IT-Support-Officer-18-18-ABJ/en-GB

Additional Information
Please complete the Application Form in full as the information provided is used during screening. Please check your application carefully before you submit, as no changes can be made once submitted.
The British High Commission will never request any payment or fees to apply for a position.
Employees recruited locally by the British High Commission in Abuja are subject to Terms and Conditions of Service according to local employment law in Nigeria.
All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
The responsibility lies on the successful candidate to:
Obtain the relevant permit
Pay fees for the permit
Make arrangements to relocate
Meet the costs to relocation
The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.
Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
Reference checking and security clearances will be conducted on successful candidates.
Please log into your profile on the application system on a regular basis to review the status of your application.




(2.)Job Title: Purchase to Pay Officer

Locations: Abuja or Lagos
Role Type: Advisory, Policy & Expertise
Pay Band: PB 4 - H
Duration: Indefinite contract
Reports to: Facilities manager

Role Purpose
To provide accurate and timely administrative support to the Nigeria Facilities Function in the areas of procurement, master data management, contracts database management and the broader supplier management process.
Geopolitical/SBU/Function Overview
The British Council Nigeria, as part of the Sub-Saharan Africa (SSA) region, is in the process of transition to new procurement processes in line with a new corporate approach.

This includes strong aspirations for improvement in the areas of compliance, data management, and best-practice management of suppliers and contracts.

In line with expansion in the Nigeria operation overall, the Facilities function is also growing and introducing new approaches to best practice, and as a result requires strong administrative support to its procurement processes.

Main Accountabilities
Finance data entry and procurement administration:
Ensure the corporate procurement policy and external financial regulations and procurement policies and processes are met in all aspects of the role.

Check that Purchase Requests received from the Facilities unit comply with British Council corporate procurement policy.

Classify purchase requests into Purchase Order or Intercompany Purchase Order and convert into systems requests with full accuracy.

Follow up with the Facilities unit on the timely receipt of accurate original invoices.

Reconcile or resolve value discrepancies.

Act as contact point between the Finance and Facilities units re payment.

Follow up on downpayments and operational advances clearance in line with corporate policy.

Master data & new vendor requests:
Ensure Facilities team purchase requests are approved for Purchase Order creation against an ASL supplier, and challenge where a suitable preferred supplier exists.

Support the vendor registration process for new.

Facilities vendors in Abuja by making site visits as part of the due diligence audit requirements.

Supplier management process:
Gather data on direct supplier feedback and update feedback records
Key Relationships
Internal:
Deputy Director Operations
Heads of Facilities and Finance, Nigeria
Nigeria Facilities Teams (PR originators)
External:
Vendors/ suppliers

Role Requirements
Threshold requirements:
Passport requirements/ Right to work in country Must have the right to live and work in Nigeria Shortlisting
Direct contact or managing staff working with children?
Person Specification
Language requirements (DELETE IF NOT APPROPRIATE):

Minimum / Essential:
Fluency in written and spoken English
Shortlisted candidates will need to demonstrate that they meet the required standard through the APTIS test which will be administered as part of the recruitment and selection
Fluent level of spoken and written English – level B2
Qualifications
Minimum / Essential:
University Degree or equivalent.
Role Specific Knowledge & Experience
Minimum / Essential:
Minimum of 2 years administration work experience in procurement and / or finance
Role-specific Skills and British Council Core Skills
Minimum / Essential:
Managing Finance and Resources (Level 1): uses Resources efficiently in own role and complies with financial rules and procedures
Communicating & influencing (Level 1): communicates clearly & effectively
Planning & organization (Level 1): is methodical
Analysing Data & Problems (Level 1): is systematic & diligent
Ability to work numerically at speed, with full accuracy in data entry and strong clerical checking skills
Basic administrative and financial skills with demonstrable attention to detail.
Desirable:
Good knowledge of the British Council procurement policy
Operational use of Payable purchase to pay within SAP
Assessment Stage:
Shortlisting and interview
Post-shortlisting assessment of clerical skills ability
British Council Behaviours
Connecting with Others (Essential): Interview
Being Accountable (Essential)
Working Together (Essential)
Making it Happen (Essential)
Shaping the Future (Essential): Required for the role but not used in recruitment
Creating Shared Purpose (Essential): Required for the role but not used in recruitment.
Salary
NGN 340,331 Gross monthly salary.

Application Closing Date
30th October, 2018.

How to Apply
Interested and qualified candidates should:
https://jobs.britishcouncil.org/Vacancies/W/5091/0/205434/5448/purchase-to-pay-officer-nigeria/Referral?utm_source=external&utm_term=sub-saharan-africa-nigeria-abuja-business-support-services-facilities-pay-band-4&utm_content=purchase-to-pay-officer-nigeria&utm_campaign=british-council-recruitment&utm_medium=AtsViewLink

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