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New Job Alert - IT Support Officer (apply Now) by MrEdet: 4:46pm On Nov 22, 2018 |
IT Support Officer Graceco Limited Graceco Limited is a food processing and manufacturing company with specialty in consumer goods and the production of input for bakers and the confectionery industries. General IT support, dealing with hardware and software enquiries; working together with a small team of staff to deliver a professional high quality service level to end users. First line support for all desktop and laptop users, Routine server maintenance and monitoring, Working together with HR to ensure staff IT training requirements have been met. Responsibilities The support of Microsoft products such as Office (various versions) The support of hardware and software for various devices and applications from Servers, Desktops and Laptops, Smart phones, note pad, etc. End user and product support for printers, photocopiers, scanners, projectors, etc. OS Support - Microsoft Windows Vista, 7, 8, as well as Mac OS OS Server Support Experience of SQL Server and Exchange Server Special event day and meeting support may be required from time to time Provide one on one training when requested Manage the IT recycle programme for the organisation Be the first point of contact for staff on collection of new hardware and replacement hardware from the company Manage and set up new hardware following IT policies and procedures Provide AV support and presentation projectors support to staff. General Requirements Skills and Qualifications: B.Sc. in Computer Science/Engineering from a reputable university. Graduate of Covenant University or Babcock University are encouraged to apply. 2-3 years’ experience of working in a similar role Relevant certification and or degree in an IT discipline is essential Excellent written and verbal communication skills are essential Strong interpersonal skills and relationship management Must be well organised and able to prioritize workload Demonstrate high level of initiate and self-management MCP or MCSE qualifications desirable but not essential. Experience: IT Support Helpdesk Software - teamwork desk or other software desirable Proven IT experience, specifically the use of Microsoft Word, Excel & PowerPoint Outlook to support end users and ability to produce high quality documentation Experience of supporting Apple products and IOS desirable but not essential Experience creating ‘how to’ guides for staff Computer Hardware Knowledge Networking, cabling Wi-Fi, printer and peripheral installation Application configuration. Minimum Education: B.Sc/B.A Experience: 1-3 year(s) Location: Alagbado, Lagos Salary: Negotiable Job Type: Permanent Apply at https://www.enabledjobs.com/job/1093/it-support-officer-2 |
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