In order to access Garmin connect IQ through Garmin connect applications open Garmin connect application then open the application menu then if prompted then select the device that is to be shopped further search and select the application that is to be installed on the device once the installation completes then use the back button on your device to exit the store. I hope this resolves your issue and your Garmin product works fine and if you anyone want to connect with experts visit at Garmin Customer Support Number UK & https:///2R4Bi0W