Someone should please explain to me if M.T.N. is morally justified to charge subscribers for undelivered messages. They have been doing this to me for a long time and i ve been keeping my cool, but yesterday i was trying to send an sms to a friend of mine in Canada. the message keep bouncing back, upon checking my balance i realised that mtn has stolen all my money for a job they could not do.
Cant NCC or somebody ask this comm. networks to be successfully sending messages before debiting subscribers account?

Dial the customer care number. .