Observe: a short story.

A young man works in a store where almost everything is sold (those ShopRite kind of stores). One day a huge guy came in, with his looks it was easy to tell he was a body builder. He asked for half a carton of beer. But it was protocol that the other half of the carton must also be sold immediately, the young man tried to explain to the huge guy, but the huge guy wouldn’t listen. Out of annoyance the young man walked quickly to the managers office, without the slightest knowledge that the huge guy was right behind him. He said to his manager There’s one idiot outside that won’t stop yelling that he wants half a carton of beer. And he turned around, (Horrors!.) His next statement?…. And this perfect gentleman would like the other half of the carton.

Three words saved his Ass that day.
improvise adapt overcome.
This is the full story -- https://xachronicles.art.blog/2019/01/08/imorovise-adapt-overcome/