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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Client Service Job At Stanbic IBTC Bank (300 Views)
How To Apply For Recent Job Vacancies At Stanbic IBTC Bank / Rewarding Career Opportunities At Stanbic IBTC Bank -apply Here / Stanbic IBTC Bank Private Banker Recruitment 2017 (2) (3) (4)
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Client Service Job At Stanbic IBTC Bank by Nobody: 1:32pm On Jan 12, 2019 |
Job Purpose To render frontline service support Key Responsibilities/Accountabilities Control chequebooks. Attend to telephonic queries regarding cheque books. Control Automated Teller Machine (ATM) cards Receive and handle ATM cards according to laid-down policies and procedures. Ensure the ATM cards are locked away overnight. Dispatch and receive ATM cards to/from away branches. File ATM cards in received-date order. Handle retained ATM cards according to laid-down procedures. Perform daily balancing of ATM cards in conjunction with the Asset Custodian Attend to all telephonic enquiries regarding ATM cards. Statements Issue off-cycle statements at customer’s instance and take charges as appropriate Keep records of all source instructions from customers Reactive selling Identify cross-selling and migration opportunities and sell products/services reactively. Participate in tactical sales/marketing activities as required. SIPML Management Attend to all pension enquiries Processing of client withdrawal application. Processing of client change of account information and signature Processing of NSITF transfer. Processing of deceased person benefit withdrawal. Print statement of account and registration certificate for the client Cross sale. Render daily report on applicable platform. SIAML Management Attend to all Asset management enquiries Processing of client subscription. Processing of client redemption Processing of client change of account information. Processing of deceased person redemption Print statement of account and registration certificate for the client Dispatch all document to appropriate unit after execution Cross sale Preferred Qualification and Experience A bachelor’s degree in any related field 0-2years banking experience, preferably interfacing with customers. Strong relationship management background. Experienced in upholding the highest levels of service. Experience in completing credit applications successfully. Knowledge/Technical Skills/Expertise Relevant business/financial qualification Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc). Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, Click here to apply |
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Job Opening At Mondelez International LLC – Cadbury Nigeria / Flour Mills Of Nigeria Plc Job Recruitment (2 Positions) / In Need Of Procurement/logistics Services?
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