IT Engineers manage organizations’ computer systems, including software, hardware and networks. They may be responsible for designing, installing, and supporting the entire system or may specialize in one area of the computer system, such as security infrastructure or telecommunications.

IT Engineer Duties and Responsibilities

The type of organization and the type of computer system an IT Engineer works with will determine their particular responsibilities; however, there are several main duties all IT Engineers perform. A review of current job listings identified the following primary tasks and responsibilities.

Identify and Resolve System Issues

IT Engineers are responsible for studying their employer’s current computer system, identifying areas that need improvements or overhauls and implementing these changes. They will need to be skilled in assessment techniques and have the ability to design and install any necessary upgrades to the system.

Develop Systems

Many IT Engineers are hired to create an IT or computer system specific to their employer’s needs. This often entails some programming and scripting knowledge, as well as planning, configuring, testing and monitoring new systems.

Document Work

Documenting work is a very important part of the IT Engineer’s job. They must document system configurations, updates they make to a system and any new procedures or policies created in their work. Their documentation is used by other IT staff or management to see what changes or creations have been made to their systems.

Manage Projects

IT Engineers are often called upon to act as a project manager. They often oversee IT staff and coordinate with vendors and internal users when implementing a new system. They may be required to setup meetings, present information and order supplies and equipment when working on a project.

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