Managing Your Drivers to Optimize Deliveries In Nigeria

Who wants to receive a package three days after it was due to arrive? Definitely not your customers.

They pay for the type of package delivery they require, whether it is Standard Delivery, the best cheap Next Day Delivery or even Same Day Delivery — they expect it to arrive on time, safe and sound.

In fact, more people than ever shop online and prefer to receive their goods through the post than walking into a store and paying for it at a till. The need for reputable package delivery is only growing and is unlikely to settle any time soon.

So, to ensure your customers remain satisfied with the delivery service your business provides, as well as save money and invaluable time, take into consideration these tips for managing your drivers to optimize and fulfil deliveries.

In early last-mile delivery, one of the main challenges remains how to accurately manage your resources; include delivery staff, vehicles, and drivers.

It is essential that companies are in full control of their operation, which is why the idea of owning a fleet seems to be the preferred solution to the challenge.

How does delivery management software help you to manage your business?

Properly managing drivers could be one of the major steps forward towards making the entire delivery management process more responsive and sustainable. Getting professional delivery drivers is an innovative way to reduce the delivery time during unexpected rush hours. It also reduces overall food delivery costs. This will result in improved turnaround times, faster delivery authentication, reduction in detention times, and improved vehicle/driver utilization.

Delivery management software connects the drivers on the road with the staff in your back office. This will ensure that the delivery drivers get all of the information that they need to complete a delivery, while back in the office, they get a complete overview of individual shifts.

A delivery management software offers a benefit like improving driver efficiency, route optimization to channelize route planning protocols, better tracking and recording of deliveries, bettering their estimated time of arrivals, receiving real-time updates, and reaching the consumer on-time.

For instance, improved driver efficiency features help the drivers to get all the information they require on their handheld devices in order to complete a drop. This reduces the chance of them missing the main information that could possibly lead to late delivery. Also, route optimization and live tracking have proven to be beneficial for big companies like Amazon and Alibaba, which helped them better track and optimize their omnichannel strategies to ultimately minimize any friction between their services and customers.

This idea shows that technology can be used to rescues Companies from hours of manual planning and provide you with the most efficient route for your agent. Optimized routes avoid unnecessary consumption of fuel, which saves substantial costs to your business and ultimately improve the delivery process by literally having an overview of the entire last-mile delivery segment.

Outsourcing Delivery Drivers

With third-party driver management partners like [url=driversng.com]driversng[/url] that provide a platform for you to manage your drivers or outsourcing freelance delivery drivers as per your requirement, you no longer need to invest in a fleet of delivery drivers. Outsourcing delivery drivers is an innovative way to reduce the delivery time during unexpected rush hours.

Base on statistics, online ordering generates about 70% of orders for all restaurants on average, and mostly all the restaurants are integrating with the various online drivers’ management. If you haven’t yet integrated your restaurants with the various drivers’ management, you can go ahead with this process, [url=driversng.com]here.[/url]

Track drivers and jobs

This technology can be used to assigning orders to your restaurant delivery agents and then tracking the orders once they are dispatched. You can keep track of the entire delivery process, to assess drivers’ performance and optimize routes. This technology helps to register the dispatch time, track the delivery staff and analyses the time it takes for orders to get delivered.

Moreover, each company can optimize your live delivery performance by monitoring, modifying and controlling your orders and drivers on-the-go and taking immediate action if there are urgent or unpredictable issues – and use actionable data to improve your processes in the future.

Efficient order management

As your business expands, the order management process tends to become more challenging. There are multiple processes that pile up in terms of challenging your efficiency in maintaining a seamless order management system. Keeping track of customer orders fulfils those orders and receives payment, and with a lot of open orders at any given time, it’s easy for things to go wrong.

During peak seasons or when experiencing a stream-on-demand request, companies find it difficult to manage the rush in orders, so the main challenge is whether or not to hire additional drivers for their very own fleet.

Improving the last-mile delivery is one of the topmost priorities for logistics companies, and in order to optimize the speed, cost and flexibility the operation many companies consider to build good infrastructures.

In the case of hiring contractors, many companies have to search for another way and study through different delivery solutions which help them better manage multiple fleets to deliver the optimal delivery experience for their customers.

Automation is the best

Automated order management is the centrepiece to any on-demand delivery solution as it allows companies to have access to an interface where they can schedule driver pick-ups and deliveries.

Automation reduce time spent on customer service, it makes your sales team more effective, reduces opportunities for errors, allows you to gain insight into your sales team’s performance, saves you time, and you can easily keep an overview on all orders and tracks potential delays for on-demand and scheduled deliveries.

Automation through reliable order delivery management software is the answer to this. It has to be borne in mind while choosing your automated order management software to ensure that you managing your drivers to optimize and fulfil deliveries as discussed above.

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