We are the premier City tutors Limited, the biggest and most trusted personalized educational company in West-African sub-region, providing highly rated private tuition for learners . We provide learners with the advantage of quality, experienced and innovative sessions : far beyond the limitation of class room learning.

Our Philosophy:
-All learners have the potential to learn and are entitled to an opportunity for reaching their maximum potential
Due to massive expansion, we are seeking to invite suitably qualified candidates for the position of customer care representatives.

Key Responsibilities:
-Regular Inbound and Outbound calls
-Ability to show empathy and compassion
-Maintain high level of professionalism in customer engagements
-Follow-up on on-boarded clients
-Communicate directly with clients and encourage trusting relationship
-Respond to inquiries made by clients about company services in a timely and friendly manner
-Document and share lead/customer intelligence with internal team.
-Create a persistent focus on the customer in all key actions the company takes

JOB LOCATION: IKEJA LAGOS

Required Skills & Qualifications:

-BSC/HND
-Excellent communication skills with the ability to distil complex issues and detailed analysis into simple, structured frameworks
-Good knowledge of Social media marketing, Google AdWords, Google AdSense and similar PPC, PPV Advert platforms
-Strong empathy for customers, a passion for customer insights and research rooted in placing the customer’s wants and needs first above all.
-Outstanding sales skills with proven ability to convert prospects into active clients
-3yrs+ working experience in customer care role.
- Must have business development experience.

How to Apply:
Interested candidates should forward their CVs to; E-mail: recruitment.citytutors@gmail.com

For more info Visit; https://www.citytutors.com.ng