Phinste Consulting - Our client, Nigeria's biggest retail fashion accessory company licensed to sell one of the biggest international retail brand products

We have products such as women's watches, purses, handbags, jewelry, sunglasses and belts. We have quite similar product offerings such as; men's watches, wallets, bags, jewelry, sunglasses and belts. We also have a large selection of wristwatches and other fashion items from premium brands that appeal to individuals with class and great taste for fashion.

We are recruiting to fill the position below:

Job Title: E-commerce Manager

Location: Lagos

Responsibilities
Generate and update website content (products, content, promotions).
Plan, define and implement website changes and functional improvements.
Maintain and update the online marketing plan for the website.
Monitor key performance indicators on the website and develop plans to improve them.
Responsible for updating of prices of product online.
Organizing online promotions to increase sales.
Supervise website maintenance and troubleshooting for the website.
Regularly update the ecommerce site with new products, while ensuring once a week or bi-weekly, that quantities are updated to ensure we do not have to cancel orders due to being out of stock.
Generating invoice for clients and following up with customer’s orders from creation to delivery while confirming availability from the shops and on the software (Epos).
Will be responsible for content management.
Uploading new images and product information and making necessary changes to the site.
Handling customer enquiries and following up with transactions and delivery.
Managing the back end, ensure quality images posted.
To meet and exceed all agreed performance objectives (sales, conversions, engagement)
Continuous improvement of customer satisfaction
Meet internal service levels for website activity and management, while ensuring we meet the standards and guidelines set by the brands we represent.
Maintaining an excellent level of service to the business
Managing our content on third party ecommerce sites e.g Konga, Jumia etc. The company will decide to opt in and out from the ecommerce sites depending on whether they will be beneficial to the company and brands we represent.
Liaise with our logistics partners to ensure prompt deliveries of orders.

https://unclesuru.com/2019/03/06/hot-nigerian-jobs-e-commerce-manager-at-phinste-consulting/


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