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Complaining Customers Represent A Huge Opportunity! by chumakk: 8:09pm On Apr 28, 2007 |
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. true or false |
Re: Complaining Customers Represent A Huge Opportunity! by monshege: 8:38pm On Apr 28, 2007 |
must be true, since they say the customer is always right and the organization is always there to please the customer |
Re: Complaining Customers Represent A Huge Opportunity! by flexand: 4:41pm On Apr 29, 2007 |
i don't think so cos when a customer start to to complain then it means that company is not satisfying him or her which is a big problem to that company.thanks |
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