Installing the device drivers for your HP printer is a pretty easy job provided you know the installation steps. If not, you can visit our website (HP printer driver ) and refer to the quick guide for driver setup. You can also call the HP tech support for immediate help 24/7. In case you possess the installation CD that came along with the printer, you can use it to retrieve driver files for most common operating system versions. Otherwise, the HP support website will always have the right files for any printer or OS model.

I hope they are not part of the customers care services that gives conditions before attending/responding to customers