I ENTERED A TRADE ON REMITANO WITH A VENDOR AND PRESENTLY MY 0.41160000BTC IS GONE BECAUSE I RELEASED COINS WITHOUT GETTING PAID. REMITANO HAS THE VENDOR BANK INFORMATIONS AND VERIFICATION DOCUMENTS, BUT HAS IN THEIR OWN INTEREST DECIDED TO PROTECT HIM FROM REFUNDING MY MONEY OR COINS. THEIR CUSTOMER SUPPORT STATED IT CLEARLY THERE'S NOTHING THEY CAN DO UNLESS HE HOLDS A BALANCE ON THE ACCOUNT HE TRADED WITH MEANWHILE HE HOLDS NO BALANCE IN THAT ACCOUNT PRESENTLY. WE ALL KNOW WHAT THAT MEANS, HE WILL NEER USE THAT ACCOUNT AGAIN. I TRIED LURING THEIR SUPPORT TO ASSIST ME WITH INFORMATIONS TO TRACK THE VENDOR DOWN, BUT REMITANO SAYS THEY WOULDN'T DO THAT AND WOULDN'T GO AFTER HIM UNLESS HE FUNDS HIS ACCOUNT ON THEIR SITE. THIS IS AN EYE OPENER IF YOU TRADE ON REMITANO, THEY HAVE ZERO CUSTOMER PROTECTION, AND THEY SHIELD SWINDLERS ON THEIR SITE TO CARRY OUT THEIR EVIL ACTS JUST TO MAKE THEIR PROFIT AND KEEP QUIET. IF YOU EVER HAVE ISSUES WITH A VENDOR REGARDLESS OF THE AMOUNT ON REMITANO, YOUR MONEY IS GONE !!!

send me a mail... let me see how to assist u. faveog@gmail.com

MyOwnOpinion i sent you an email.

gabbazine:
MyOwnOpinion i sent you an email.

OK. i will get back to you asap

gabbazine:
MyOwnOpinion i sent you an email.

drop ur email add , so i message you.

omotolaakinyele@gmail.com

Are you aware that all this your rant is their T/C?
Please read T/C before agreeing to any deal that has to do with money....

Remitano does nothing to protect buyers in cases like this. On exchanges like Localbitcoin, vendors need to make a down deposit large enough that they wouldn't dare abandon the account. That way ,one would be sure such case would be resolved. They really should look into this issue, thats a lot of money at the moment.

I was able to reach out to the vendor, but guess what ? It’s been a hide and seek game what can i do ?