For service-oriented companies, field teams are really playing more important roles than ever before. These field employees are the forerunners of the customer experience and their nearness to customer also puts them in a strong position to influence sales and collect valuable information about clients.

A more agile, effective, and connected field team can be a great asset to a business. A well-equipped field team can help to reduce operational costs, improve revenue, and provide dependable business intelligence. In order to get the most out of field teams small and medium-sized businesses need to begin to see the value of mobile workforce management solution for an effective workforce and to improve their productivity. These solutions give managers greater visibility into field operations and empower field teams to achieve better business results, increase field productivity, and improve employee engagement.

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