The Kwikpay Credit Team of Trafalgar Associates, a financial services and Consulting firm is located on Lagos Island and we facilitate short-term loan assistance to consumers. We are seeking energetic, business-focused individuals ready to take on new challenges and promote emergency loan services of our company.

We also need a Loan Staff that has experience in loan disbursement and collections, preferably someone that has worked in retail banking/microfinance/money lending Companies.

Credit Analyst

Job TypeFull Time
QualificationBA/BSc/HND
Experience2 years
LocationLagos
Job FieldFinance / Accounting / Audit
Duties and Responsibilities

Assist Credit Agents and applicants through the process from application to close.
Interview and counsel clients and Agents for the purpose of accurately completing the application and ensure that all required information has been received and verified.
Research and evaluate Credit applicant’s financial status, references, credit and risk to determine the eligibility of the application.
Inform and educate applicants and Agents on lending policies, requirements and terms.
Obtain and compile copies of loan applicants’ credit histories, Bank Statements and other financial information.
Daily contact with existing Agents and clients to generate new and repeat business.
Provide exceptional level of customer service.
Consistently meet or exceed established goals.
Consistently seek opportunities and provide recommendations for continuous improvement and personal improvement.
Any other responsibilities that may be assigned by Management.
Required Skills and Experience:

Fluency in English (both verbal and written)
Thorough knowledge of customer care techniques and processes.
Strong sales aptitude.
Strong knowledge of lending standards and practices.
Exceptional analytical and listening skills.
Ability to interact with diverse group of people.
Demonstrated ability to interact with peers, senior management and other departments in a professional manner.
Ability to maintain composure and stay calm under pressure.
Ability to plan well and organize work for self and others.
Basic understanding of computer Applications (Windows, Excel, Word, Operating Systems and the Internet).
Education and Qualifications

Degree Holder or equivalent required
Minimum two (2) years’ work experience in a similar role and must have experience in loan disbursement and collections, preferably someone that has worked in retail banking/microfinance/money lending Companies.
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