Welcome, Guest: Join Nairaland / LOGIN! / Trending / Recent / New
Stats: 2,867,915 members, 6,882,879 topics. Date: Thursday, 26 May 2022 at 09:22 PM

The Importance Of Net Promoter Surveys - Science/Technology - Nairaland

Nairaland Forum / Science/Technology / The Importance Of Net Promoter Surveys (212 Views)

Net Promoter Score (NPS Survey) / Improve Net Promoter Score / How Will The Removal Of Net Neutrality Affect Other Countries And In Nigeria? (2) (3) (4)

(1) (Reply)

The Importance Of Net Promoter Surveys by JasonBrownM: 11:06am On May 28, 2019
Research has shown that the Net Promoter Score®, also known as NPS®, acts as a growth indicator for an organization. In fact, businesses which are leaders in the Net Promoter System grow at more than twice the rate of their competitors. Therefore, by using NPS as a foundation, a business can significantly boost growth and profits.



What is the Net Promoter Score?
The Net Promoter Score is a metric designed to measure customer loyalty. It is said to be one of the most important metrics for a business to measure loyalty, paving way for ultimate professional success. It tracks how customers spread the word about a brand to their peers, friends, and family. The developers of the NPS say that this representation results in free word-of-mouth marketing for a business.

Deploying Net Promoter Surveys
Some businesses implemented Net Promoter Surveys as a way to drastically improve relationships with their customers. It provides significant feedback – the perspective of customers – thereby empowering companies with enough data to easily track customer loyalty as a metric. These Net Promoter Surveys gather information that companies can then act on in order to increase their NPS.

(1) (Reply)

Top 5 Free Web Development Tools You Can Start Using Right Away / Mtn Finally Launched Artificial Intelligence (ai) Chatbot Service / SOLIDWORKS Professional Needed For A Small Project.

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2022 Oluwaseun Osewa. All rights reserved. See How To Advertise. 18
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.