The fundamental principle behind QMS is to determine value demand at every given time and alert all your staff, the sensors placed over all checkout counts the number of people waiting, gives total amount of people served and how long they are waiting.

When you are looking for a proper method of engaging your visitors, maintaining the high spirit in your staffs and keeping the image of your business, one of the best ways to do that effectively is through the queue management system. Whenever you imagine a ‘queue’, the first things that comes to mind are “waste of time”, “many people” etc. Queue management are laid down principles that points to managing customer flows and modernizing the queuing experience.
The fundamental principle behind QMS is to determine value demand at every given time and alert all your staff, the sensors placed over all checkout counts the number of people waiting, gives total amount of people served and how long they are waiting. This makes you react quickly to customers demand immediately, maintaining checkouts, reducing the time of waiting and boosting customer experience. The benefits gained when you have a queue management system includes;

* It removes unnecessary long lines: A queue management system offers your customers with a quick access to their services without wasting their time. Suitable queue management strategy reduces the wait time and walkaway.
* It Increases Staff Productivity: QMS releases the staff from maintaining long queue thereby making sure that they concentrate on the most important thing which is to give their customers upmost satisfaction. This creates an interesting working enviroment for every member of your staff.
* It limits the complaints of the customers: A queue management system alerts every customer of their current status in a long line which allows the wait period lessen. This makes every customer make use of their time effectively.
* It Improves the Business Image: When you make use of a queue management system, it increases your customer appeal of a business. When you improve your queue management, visitors turns to a customer and a customer finally becomes a promoter.


Contact Info
39 Isheri Road Oak Plaza, Ogba-Aguda.Ikeja, Lagos.
(+234) 8077412343
(+234) 8144207377
info@crystalhills.org
www.crystalhillsgroup.com