So I bought a steam iron last week online from @9jagadgets that operates out of #64 Oki Olodo, Egbeda 200225, Ibadan, Nigeria. I soon realized that the product had no name (what's written on the manual is different from what is written on the pack), no company name, no product ID and no country of production. I immediately notified @9jagadgets store of this. They however came up with flimsy excuses and blatantly refused to refund or exchange for a genuine product despite the huge "100% money back guarantee within 30 days off ALL customers" advertised on their website www.9jagadgets.com . I have decided to let the public be aware to know that this company isn't trustworthy store and anyone transacting with them does so at their own risk. BUYERS BEWARE. cc: Lalasticlala Seun