PricewaterhouseCoopers (PwC) firms help organizations and individuals create the value they’re looking for. We’re a network of firms in 158 countries with more than 250,000 people who are committed to delivering quality in assurance, tax, and advisory services. In Sub-Saharan Africa, we're the largest provider of professional services with offices in 34 countries and over 9 000 people.

Front Desk Officer
Job TypeFull Time
QualificationBA/BSc/HND
LocationLagos
Job FieldAdministration / Secretarial Customer Care


Reference Number: 125-NIG00214
Location: Lagos
Department: Internal Firm Services
Job type: Permanent

The Position
This position is often the first point of contact with the firm and reflects the firm's image to clients.
Thus, working relationships are with PricewaterhouseCoopers client, contractors, vendors, suppliers and staff members which place the position at the front end of the office drive for a positive image.
Roles and Responsibilities
Enhance clients' perception of PwC by providing a distinctive and personalized response to visitors and callers and facilitating effective communication.
Communicate courteously with clients and staff members by email, letter and face to face.
Take and receive messages for various personnel.
Communicate complaints or any major issue to appropriate personnel.
Receive, sort, distribute and keep accurate records, of incoming and outgoing correspondences with clients.
Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
Co-ordinate and organize booking of meeting room and appointments.
Call-in and pick-up delivery of express mail services (FedEx, UPS, and DHL, etc.).
Manage the reception area and report issues promptly.
Any other related assignment to job functions.
Requirements
Excellent communication and people skills.
Proficiency in the use of computer - internet skills including e-mails, group messaging, MS office (word, excel, outlook, access)
Highly organized and ability to cope with competing demands
Personable/highly presentable
Excellent phone etiquette
Problem-solving skills
Previous experience will be an added advantage in similar customer relations job function
Ability to speak other languages (s) will be an added advantage
Senior Associate - Financial Services Risk & Regulation
Job TypeFull Time
QualificationBA/BSc/HND
Experience3 years
LocationNigeria
Job Field

Reference Number: 125-NIG00201
Location: Lagos
Department: Assurance
Job type: Permanent

The Team
PwC's Financial Services Risk & Regulation (FSRR) professionals help clients understand, assess, mitigate and resolve all issues, driven by risk management, capital management and compliance, which prevent the achievement of their strategic goals. Our strength is our ability to operate across all the stages of design, execution, and assurance of all risk management and compliance arrangements. We work with a broad range of corporate and public organizations to develop robust financial risk management frameworks that satisfy compliance demands, contribute to better decision making and enhance performance.
The scope of our work covers the full spectrum of financial risks such as credit risk, market risk, operational risk, and liquidity risk; economic capital, capital management, stress testing, risk modeling and validation; regulatory compliance issues; and internal liquidity adequacy assessment process. There is a particular emphasis currently on the implementation of Basel II/III and other current local and international regulatory and risk management initiatives.
Job Summary
As a Senior Associate, you will work with different teams within the firm to help clients solve their financial risk and regulation issues.
Roles & Responsibilities
Specifically, the successful candidate will be expected to:
Work and deliver high-quality work on various FSRR engagements such as Basel implementation, ICAAP, ILAAP, RRP, Risk Framework design and implementation, etc.
Lead and work as part of a project team on client sites to deliver FSRR engagement. Build relationships and maintain a day-to-day contact with clients on assigned projects
Provide coaching, feedback and technical guidance to associates as may be required
Prepare various risk and regulatory services gap analysis reports
Identify opportunities and provide support to senior team members on business development activities
Contribute to PwC’s thought leadership on FSRR matters.
Experience & Qualifications
A good University Degree with a minimum of Second Class Upper division.
A recognized professional certification such as FRM/CFA/PRM will be an added advantage.
At least 3 years’ work experience in consultancy or banking (retail or commercial).
Experience in at least one of FRM’s core areas, e.g. Basel II/III, credit risk, market and liquidity risk, operational risk, capital, and liquidity adequacy assessment.
Problem-solving skills
Strong project management and relationship management skills.
Manager - Financial Services Risk and Regulation
Job TypeFull Time
QualificationBA/BSc/HND MBA/MSc/MA
Experience6 years
LocationNigeria
Job Field

Reference Number: 125-NIG00200
Location: Nigeria
Department: Assurance
Job type: Permanent

Job Summary
The Manager will work closely with Senior Managers, Directors, and Partners across the firm to deliver FSRR engagements to PwC’s financial services clients.
This role may require frequent travels out of Lagos, where the team is based.
Roles & Responsibilities
The successful candidate will lead and manage multiple teams in the following areas:
Design, review and implement enterprise risk framework and risk policy documents for financial services clients.
Prepare, review and update Internal Capital Adequacy Assessment Process (ICAAP) and Internal Liquidity Adequacy Assessment Process (ILAAP) for clients.
Collaborate with other teams within PwC to prepare, review and update Recovery and Resolution Planning (RRP) for systemically important banks and other financial institutions.
Support banks and other financial institutions with the implementation of Basel II&III accords.
Provide expert advice on the development of risk analytics solutions and reporting dashboard.
Advise our financial services clients on their financial risk models, policies and governance.
Participate in business development activities and maintain a good relationship with clients.
Contribute to knowledge sharing and provide inputs for the development of thought leadership in financial risk and regulations.
Manage multiple FSRR engagements and project economics.
Act as a subject matter expert (SME), advising and supporting our financial services clients with regard to risk management and regulatory compliance.
Manage/oversee project teams, identify development needs within the teams, and build competence through mentoring, coaching and knowledge transfer.
Experience & Qualifications
A good University Degree with a minimum of Second Class Upper division.
Completed Master’s Degree preferably in Financial Risk Management, Finance, Econometrics, Mathematics or other quantitative areas of study
A recognized professional certification such as FRM/CFA/PRM will be an added advantage.
At least 6 years’ work experience in the financial services industry, preferably in a major bank, consultancy firm or regulatory agency.
Expertise and hands-on experience in at least one of FRM’s core areas, e.g. Basel II/III, credit risk, market and liquidity risk, operational risk, capital, and liquidity adequacy assessment.
Excellent analytical skills
Motivated and committed
Strong project management and coordination skills.
Client service-oriented and accustomed to taking a proactive approach.
Deep content knowledge in credit, operational, market and liquidity risk management.
Expertise in Basel II/III & Solvency II derived principally from Basel II/Solvency II implementation project experience.
Additional Information:
Strong technology and model building skills with good working knowledge of Microsoft Office tools.
Excellent verbal and written communication skills in English.
Pro-active and entrepreneurial spirit, in combination with strong teamwork ethics.
Ability to build strong, long-term relationships with key client contacts across lines of service and work closely with C-suite executives.
Ability to leverage resources within the PwC network, and collaborate with strategic third parties to develop and implement new and existing market propositions across our services industry.
Ability to develop people through effective mentoring and coaching of team members.
Flexibility to support other service areas beyond your core areas of competence.

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