Technology is said to be one of the most important thing we make use of in order to carry out all our daily activities and it has taken society and the workplace by storm. What if I told you that I neither have a smartphone or a Facebook account? Would you think differently of me?
The constant and immediate use of social media technologies is an indication for how large of a role technology plays in our day to day lives. It’s true for whether we use it as a resource to get information, a collaboration tool, or to even pay for our groceries.

1. Big or Small? – One size doesn’t fit all. Smaller implementations, usually within a department, require less training and project management. It’s easy to implement because mostly everyone has bought into the idea and how they are going to adapt to the change. Larger implementations require more levels of expertise and perspectives, and often require a significant amount of planning, organization, and coordination, in addition to the technical elements such as training and documentation.
2. Technology doesn’t change a process – A common misconception is that you use technology to change process. It is very common for a process to stay the same even through the technology has changed. A simple example is when your smartphone does a software update. The software updates get installed, but the process by which you use your phone stays the same. Ensuring people that an implementation isn’t going to rip the carpet out from underneath them is important. Draw similarities between the existing set of steps to perform a task to the new way. Using this technique diffuses a lot of uncertainty and eases the reluctance to change technology and processes.

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