In the aftermath of events following Jumia being listed on the stock market and it being tagged as a fraud by the investment research firm Citron Research (https://finance.yahoo.com/news/shareholder-alert-pomerantz-law-firm-235200258.html ) , there has been quite a lot of changes made on the website affecting most of its vendors significantly.

It is no wonder that most of the vendors have had to put their stores on holiday mode or closure as conditions continue to worsen. New vendors are being on-boarded everyday to fill the ever growing gap of decline in products and vendors.

Jumia seems to be at a stage where they need money seriously. In this period, there have been
* Significant increase in commission rate (least commision per item is now pegged at 300)
*Increase in shipping contribution( Vendors are also charged shipping contribution to customers, to reduce the cost to customers they say)
*You are unable/barred from sending an email to them. You can only raise a claim(Most of the time the claims are rendered invalid or not responded to)
*Linking of BVN number to your seller center(a means to secure your store they say, however, hearsay says it is a way to know how many stores you have and debit an erring store)
*Increase in charges for order cancellation from *2 to *3 and this is pegged at 2500.
*Jumia has refused to pay for invoiced items. They claim they didn't receive the invoice and you forfeit the items. You are told you can't be paid and your item cannot be returned either.
* The return rate/delivery failed is higher and you begin to wonder if the items were shipped at all.
* Goods are damaged, exchanged and used before being returned.
* You lose money continually whether your items deliver or not while Jumia keeps winning.
* You are victimized if you report a hub or agent. You run around like fools making sure you fulfil an order despite all odds and it comes back damaged,used, broken etc.

Or is it the policies put in place to make sure vendors pay for whatever problem they have. They capture your products for flimsy excuses and you're debited 3k for that.

The joy of making sales is nothing compared to the bitterness of realising you are running at a loss. Most vendors happiness are short-lived when they realise that their capital is gone and what they have to show for it is a heap of waste called returns. Do you know you can not ship a delivery failed item? The packaging probably came back crumpled from Jumia handling, does not have a full stop or some of the parts came back missing? etc.

The new vendors are not paid until after at least two weeks. If you're thinking of joining Jumia as a vendor, kindly take note of the "Account statement feature" on your dashboard, let it be your friend, download it every week and study it. Kindly note that you will make profit but the losses may eventually outweigh the gain.

Jumia has proven to be a blessing and a malediction, it will make you and eventually break you. Be prepared for the sleepless nights, the headaches, weight loss/gain, frustrations and don't forget you may have to borrow money to fulfill orders sometimes(LMAO) trust me, it happens even to the best of the best.
You labor, we gain.

Xone3 you said it all and surpassed. I attended their vendor trainings a couple of times and quickly realized these loopholes you outlined and thus refused to transact on Jumia for fear of inevitable losses waiting to happen.

So my real question is "what is the way forward".

And Please what's your views on trading on .

GraGra247:
Xone3 you said it all and surpassed. I attended their vendor trainings a couple of times and quickly realized these loopholes you outlined and thus refused to transact on Jumia for fear of inevitable losses waiting to happen.

So my real question is "what is the way forward".

And Please what's your views on trading on .

Trading on Jiji is great but 3 things are involved.
1) Your prices have to be very cheap like wholesales prices
2) You must decide whether to accept pay on delivery or payment before delivery and which shipping company to use.
3) Be ready to pay for jiji subscription for at least 3 months.

Xone3:


Trading on Jiji is great but 3 things are involved.
1) Your prices have to be very cheap like wholesales prices
2) You must decide whether to accept pay on delivery or payment before delivery and which shipping company to use.
3) Be ready to pay for jiji subscription for at least 3 months.

Ok. Thanks and please let's help create awareness on all social media platforms about the unfair exploitations of classified advert sites like Jumia and jiji just incase they'll listen and change.

I'm glad someone is finally speaking up.

gather here if you've never shop online

Hez143:
gather here if you've never shop online

Shopping online makes life easier though especially people who detest shopping offline or stay far from the market.