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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Technical Support Specialist For Web Hosting Company (L1 & L2) - Garanntor (289 Views)
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Technical Support Specialist For Web Hosting Company (L1 & L2) - Garanntor by mrgaranntor: 12:10am On Oct 29, 2019 |
Description We are looking for a goal-oriented, self-motivated and truly passionate person who is charismatic and professional. As part of the technical support team, the primary responsibility is to understand, troubleshoot and resolve customer issues. Customer inquiries should be handled in a timely manner or escalated to the appropriate team if necessary. Responsibilities - Provide live chat support for customers. - Provide basic customer support through ticketing system - Good Knowledge of Web server, Mail server, DNS, FTP, SSH - Excellent Knowledge in Web Hosting Control Panels such as cPanel, Plesk, Direct Admin - Excellent knowledge in Server/Website migrations - Excellent Communication Skill in English (oral and written) - Familiarity with Linux/Unix command line - Experience with Windows Server operating systems - Excellent knowledge in web software (HTML, Joomla, WordPress, Drupal, etc.) - Troubleshooting a variety of issues including email, DNS, SSL certificates, etc. - Document cases and follow-up on issues from inception through resolution. - Ability to work flexible hours. Location: Lagos Closing Date: 15th November 2019. How to Apply Interested and qualified candidates should send their CV’s to: hr@garanntor.ng |
Re: Technical Support Specialist For Web Hosting Company (L1 & L2) - Garanntor by Nobody: 7:26am On Oct 31, 2019 |
I just applied sir |
Re: Technical Support Specialist For Web Hosting Company (L1 & L2) - Garanntor by bolafestus21: 9:09am On Feb 11, 2022 |
THEY ARE WORST THAN THE BEST, DO BUSINESS WITH THEM AT THE DETRIMENT OF YOUR CARRIER. THE OWNER IS A FOOL. |
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