On 27/11/19, Wednesday morning, I tried recharging my Glo with #500 airtime using a scratch pin only for me to see an error message. I tried using the pin again, they said the card has been used.
After my attempts to call the customer care, they finally picked up my call and there told me that the card has been used by me. I told them I can't see it reflecting on my account and they said their engineers are carrying out maintenance and I should call in an hour time. The summary is that after each call they kept telling me to call back in an hour up till this morning. I'm even afraid to do another recharge because I don't know if the same thing will still happen.
Pls guys, what can I do?