Access bank oh my sorrows. This would be a long epistle, please ignore any errors, my hands are still shaking with anger while I'm typing

Stop shaking with anger. We're all here to read with you and abuse them for you.

Isn't this that bank with leaking roofs? Leaking air conditioning? Old tellers? I don't get the old tellers
That bank is not a new age bank.

My brother, we are all ears. Make i reserve sit

It all started in 2014 when a friend convinced me to register an account with access bank. They gave me an ATM at the rate of #1000, meanwhile GTB does so at #500. The ATM never worked for one day. After visiting the bank twice, I made up my mind I'd cancel lectures just to sought this out. I just came out of an engineering drawing lecture. With my clutch pencil and my drawing board which I kept outside I stepped into bank.

The customer care representative gave me a form to fill and I did using my clutch pencil. When I submitted she frowned and told me only pens are allowed. I apologized and requested for a new form which she said has already finished. She sarcastically said they can't waste another form. That I should use a cleaner instead. I was boiling but I kept my cool, dipped my hand into my pockets brought out the ATM, kept it on her table, looked her firmly eyeball to eyeball and left the bank amidst her calls for me to come back.

I thought I'd never use access ever again but I was very wrong...

In 2018 in far away katsina, I was told in NYSC camp that they could only pay us through access bank. And so I had no choice but to bank with them again. I was a bit open minded this time around but then they just had to disappoint like they always do.

Every month they took 100+ naira and termed it " admin fees". This was different from the atm charges they took every month. I had transferred to ogun state then, since the shitty experience with their customer care I prefer to sort things out myself. The resolution was to get their mobile app so that when alawee comes o would transfer the money to another bank. I went to bank armed with the app, I had registered using my atm, had a pin but needed to authorize my account to do transfers. That day after CDS I waited for like 2 hours and when it was finally my turn, I filled a form and submitted. They said it would be activated in the next 24hours.

Till today it was never activated. I was so angry I never visited the bank again. They had their way with the admin fees till I finished service. On my POP I transferred every last dime out and promised to never use access bank again.

Little did I know...

Hmm. Hope it's not one of those tales that will have you hooked, then leave you hanging

Continue

Fast forward to 2019, I have a diamond account which is not my salary account, but my main savings account. It has a token which I use whenever I want to do online banking transaction.

Then access bought diamond. It did not reflect immediately as I could still use my token on diamond.online until last week of September when they all of a sudden deleted the website and is database. It automatically redirected me to ibank.access, I logged in and there was my NYSC account. HOW exactly could this be happening, what of my diamond details.

And so I saw my self going to bank again. They told me they could link both accounts to the diamond token and I was very happy. For a while they almost fooled me. Come Monday I still couldn't log in. So I specifically collect my paid leave just to sort this out.

I proceeded to bank and showed them the errors I was getting and the customer representative directed me to another branch. No Wahala we die here I said in my mind.

On getting to the other branch and waiting patiently for 2 hours the customer representative broke the sad news to me. I cannot use my diamond token I would need to get an access bank token which is not currently in the branch. I would have to go to the headquarters and the token fee 2k+ would be deducted from my account.

As a work around she activated access bank mobile app for me. I have since been transferring all my money out.

I am so done with access bank.

The diamond token which is now useless

One of my last transfers

If you were me... Would you still bank with access

Faozio:
If you were me... Would you still bank with access

In my area, you can actually get a token in any of the branches and its ₦1k. Something is wrong with the branch you went to

HallaDaTruth:
In my area, you can actually get a token in any of the branches and its ₦1k. Something is wrong with the branch you went to

please which area is that and how recent was this because I've never seen a Nigerian bank giving HARD token for 1k

Faozio:
please which area is that and how recent was this because I've never seen a Nigerian bank giving HARD token for 1k

That was last year around iyana ipaja but i don't know if its still the same now

Hmmm...... U and access bank na complete couple.
Take heart.

HallaDaTruth:
That was last year around iyana ipaja but i don't know if its still the same now

oh, I see...

Rajman45:
Hmmm...... U and access bank na complete couple.

Take heart.

lol, I swear they keep showing up to torment my life...

Tellemall:
Stop shaking with anger. We're all here to read with you and abuse them for you.

Isn't this that bank with leaking roofs? Leaking air conditioning? Old tellers? I don't get the old tellers
That bank is not a new age bank.

lol... Leaking roof