At erpSOFTapp, we have our eyes set on an ambitious goal -- to enable every business in Nigeria to realise the power of utilising Odoo Enterprise Business Applications ERP to improve their business.

We are a small highly professional team growing quickly and focused on continuing to build a world-class company to shake up the ERP market with Odoo.

We are recruiting to fill the position below:

Job Title: IT Technical Manager

Location: Lagos
Detailed Description
We are looking for an experienced services delivery professional to contribute to the relationship with, and delivery of services to strategic clients.

erpSOFTapp services include the design, implementation, 24x7 management, and growth of highly available, scalable business and e-commerce systems. In delivering these services, the Technical Delivery Manager’s role encompasses many functions and processes.

He or she will work and collaborate with various technical teams and resources including Systems Architects, Client IT Managers, DBAs, Developers Business Analysts and the erpSOFTapp Service Desk and Project Managers from across the organization.
This role will require the candidate to:
Serve as an internal point of contact for resolution of operational issues.

Single point of contact for critical technical issues

Collaborate with Change Management and Implementations personnel throughout the service delivery lifecycle

Establish and maintain long-term relationships with the client and advocate on behalf of, and represent, the client’s operational interests to any erpSOFTapp team.

Embrace client technical objectives, develop action plans to implement them, and engage internal technical teams for execution via Change Management

Manage technical environment

The Service Delivery Manager contributes to client satisfaction and is responsible for operational stability for the client’s environment. Duties in this regard include

Coordinating Change Management activities

Overseeing, and/or escalating Service Requests / Tickets

Leading or participating in outage/crisis situations by collaborating with operational resources and the client team to ensure critical business processes are returned to service

Hands on technical knowledge of production systems, Linux environments

Devops tools implementation and use

Service Delivery Managers are responsible for various customer deliverables, including

Attending daily, weekly, and/or monthly client meetings

Reporting on customer SLAs.
Requirements/Qualifications
2-3 years experience successfully managing service delivery activities as a technical delivery engineer

Professional and articulate interpersonal and communications skills

Operational support experience; strong issue resolution capabilities in a dynamic, fast-paced environment

Deep familiarity of fundamental IT security best practices

Bachelor's Degree preferred and additional technical certifications strongly desired

Must know Linux, Postgres RDBMS

Familiarity with Devops and Cloud IT services.
Application Closing Date
30th April, 2020.

Method of Application
Interested and qualified candidates should apply below

https://ictjobber.com/it-technical-manager-at-erpsoftapp-limited/.

ictjobber:
At erpSOFTapp, we have our eyes set on an ambitious goal -- to enable every business in Nigeria to realise the power of utilising Odoo Enterprise Business Applications ERP to improve their business.

We are a small highly professional team growing quickly and focused on continuing to build a world-class company to shake up the ERP market with Odoo.

We are recruiting to fill the position below:

Job Title: IT Technical Manager

Location: Lagos
Detailed Description
We are looking for an experienced services delivery professional to contribute to the relationship with, and delivery of services to strategic clients.

erpSOFTapp services include the design, implementation, 24x7 management, and growth of highly available, scalable business and e-commerce systems. In delivering these services, the Technical Delivery Manager’s role encompasses many functions and processes.

He or she will work and collaborate with various technical teams and resources including Systems Architects, Client IT Managers, DBAs, Developers Business Analysts and the erpSOFTapp Service Desk and Project Managers from across the organization.
This role will require the candidate to:
Serve as an internal point of contact for resolution of operational issues.

Single point of contact for critical technical issues

Collaborate with Change Management and Implementations personnel throughout the service delivery lifecycle

Establish and maintain long-term relationships with the client and advocate on behalf of, and represent, the client’s operational interests to any erpSOFTapp team.

Embrace client technical objectives, develop action plans to implement them, and engage internal technical teams for execution via Change Management

Manage technical environment

The Service Delivery Manager contributes to client satisfaction and is responsible for operational stability for the client’s environment. Duties in this regard include

Coordinating Change Management activities

Overseeing, and/or escalating Service Requests / Tickets

Leading or participating in outage/crisis situations by collaborating with operational resources and the client team to ensure critical business processes are returned to service

Hands on technical knowledge of production systems, Linux environments

Devops tools implementation and use

Service Delivery Managers are responsible for various customer deliverables, including

Attending daily, weekly, and/or monthly client meetings

Reporting on customer SLAs.
Requirements/Qualifications
2-3 years experience successfully managing service delivery activities as a technical delivery engineer

Professional and articulate interpersonal and communications skills

Operational support experience; strong issue resolution capabilities in a dynamic, fast-paced environment

Deep familiarity of fundamental IT security best practices

Bachelor's Degree preferred and additional technical certifications strongly desired

Must know Linux, Postgres RDBMS

Familiarity with Devops and Cloud IT services.
Application Closing Date
30th April, 2020.

Method of Application
Interested and qualified candidates should apply below

https://ictjobber.com/it-technical-manager-at-erpsoftapp-limited/.

I have about 3 years app development experience on odoo, including the mobile app.

Is the post still vacant?