Job Description

Receive calls from members or employer groups and providers and prospective clients

To receive calls from providers and have first call resolution on pre-authorization queries for limited and straight forward cases or route the query to the correct department for call resolution

Qualifications

Candidate must be a graduate
B.Sc. Nursing and additional medical qualification will be an added advantage
Candidate should have minimum of 2 years experience including 1 year in similar role in a Health Maintenance Organization (HMO)

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