Voice and data networks have been poor in Nigeria recently, and one of the telecommunication companies having a tough time in resolving the network issue is MTN Nigeria. The poor network has affected internet connectivity, pulling browsing speed, and this has forced MTN Nigeria to respond to complaints.

Reacting to the growing inquiries of its subscribers, stated “This situation is affecting all operators and customers in the region".

We have already begun to restore traffic through other channels and will continue to find alternative routes of connectivity until the situation is resolved.”

Also, in a message sent to its Nigerian subscribers, MTN Nigeria said users should bear with the company as it worked to resolve the issue.
The two undersea cables are near Libreville in Gabon and the other is in the vicinity of Luanda, Angola. According to Openserve, a unit of South Africa’s biggest fixed-line telecommunications provider, Telkom SA SOC Ltd, the cables are in the Atlantic Ocean and connect South Africa and many other African countries to Europe.

When will the issue be solved? It is currently unclear when that will happen due to the location of the cables. So, the slow internet will likely continue until network providers figure out alternatives. If the situation persists into the next months, it might affect the subscribers of telecoms who will likely port to another network in search of better internet access.

In some countries, consumers and businesses can’t send emails or make cross-border phone calls. With parts of the cabling lying deep underwater, it’s unclear as to when full connectivity will be restored.

Most telcos in naija are affected too, Smile Communications, Spectranet, Airtel..etc

We hope they fix this soon.

mtn don cast

Airtel is not affected.

Heard issue has been resolved?