First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services.

The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

About the Job
We are recruiting to fill the position below:

Job Title: Analyst, Quality Management

Ref No: 2000000J
Location: Lagos
Job: IT TECH, SEC & OPS
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range – From : Executive Trainee Grade Range – To : Assistant Banking Officer

Job Objective(s)
Contribute to developing, maintaining and communicating quality concepts to enhance the quality management, business processes, applications, systems and infrastructure. Support and sustain continuous improvement efforts
Assist with creating, executing and documenting the tests necessary to ensure that application and technical environment meets performance requirements (technical and functional) and freedom from defects

Duties & Responsibilities
Assist with monitoring IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation
Assist with researching solutions for quality and compliance and determining improvements to areas of operations
Assist with review of supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
Assist with monitoring performance of quality management using defined KPIs
Support implementation of CAPA and monitor effectiveness
Support benchmarking activities
Assist with testing and analyzing each component/phase of the systems development life cycle including the project requirements, design and programs
Assist with resolving, documenting, and reporting problems that arise during testing
Document and communicate results from testing
Assist with monitoring performance after implementation to ensure compliance and efficiency of operation
Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
Work with supervisor to retest corrections to ensure problems are resolved
Assist with quality audits

APPLY HERE: https://www.btjobsng.com/job/vacancy-analyst-quality-management-at-first-bank-of-nigeria/